Teams | Collaboration | Customer Service | Project Management

I spent weeks planning the perfect content campaign. Blog posts, social media, and emails were all scheduled and ready to go. Then, out of nowhere, a competitor released a big campaign of their own, and my team needed me to shift gears immediately. As I tried to reorganize tasks, our design team was pulled onto a different project, causing a delay in the graphics I needed. Quickly, my plan stopped making sense. That’s when I truly understood the benefits of agile project planning.

As your business scales and your team takes on more clients, you need to adapt your resource planning methods. Why? Because the approach that helped you manage one project won’t be as effective when juggling 10 or 100. With a system that supports resource planning for multiple projects, you can thoughtfully assign people, tools, and budgets—without worrying about overwork, project delays, or cost overruns. And still keep your margins up.

Workload management is the process of assigning projects and tasks across your team based on capacity, skills, and priorities. The goal is to maximize team members’ billable availability and experience levels, keeping them in a 70-80% utilization range. If you give team members too much work, they’re prone to burnout and making mistakes while rushing to meet deadlines. And underutilized staff become disengaged and represent lost opportunities to bring in revenue.

Remote work has made it possible for professionals to explore the world while staying productive. Whether you’re a freelancer, a digital nomad, or simply taking a workation, working while traveling requires planning, discipline, and the right tools. Here’s how you can successfully balance work and adventure.

An increasing number of people today prefer to communicate via multiple channels like text messaging, email, video calling, etc., over voice calls. And this is the same for customer service too. After all, nobody wants to wait in a long call queue to talk to customer service representatives. However, with contact center services, customers can easily register their concerns and resolve their queries through their preferred communication channel.

I don’t have the same day-to-day as a consultant, but the pressures of managing multiple tasks, staying on top of deadlines, and working with clients are all too familiar to me. In any industry, keeping projects organized and working efficiently is the key to success. For consultants, this is especially important. Whether you're working on client projects, keeping track of time, or working with a team, having the right tools can make a huge difference.

Pickleball, a unique blend of tennis, table tennis, and badminton, has grown immensely popular due to its accessibility and exciting gameplay. In guitar technique, hybrid picking combines the traditional expressiveness of fingerpicking with the more modern and precise use of a guitar pick.

Employee wellness is no longer a luxury—it’s a necessity. A well-designed wellness program can significantly enhance employees’ health, morale, and productivity while reducing absenteeism and healthcare costs. But implementing an effective wellness program requires thoughtful planning and creativity.

Modern-day product development isn't just about the latest feature or trending use case. At Asana, we're redefining product development by innovating how we listen and respond to our customers. Partnered with our work management platform, we can more effortlessly turn this feedback into action.

Goals give structure to big-picture plans for your business—but they’re only useful if you can action on them. Lotte Vester, Head of Organizational Strategy at Asana, drives a process to guide teams through execution of goals. She helps transform broad initiatives into focused goals and Key Results (KRs) for Asana's dynamic teams. But she’s a one person team, and Asana is a multi-faceted, global organization. So she doesn’t try to do it alone.