Teams | Collaboration | Customer Service | Project Management

At The Work Innovation Summit, top IT leaders from Slack, Zscaler, and Asana shared strategies for adopting AI with intention. Their key advice: experiment carefully, prioritize data governance, and focus on long-term value. This roundup offers insights into building a thoughtful AI roadmap and driving innovation through IT leadership.

A 30-60-90 day plan outlines the first 90 days of a new team member’s employment and familiarizes them with company policies, teamwork, and goals. This action plan helps your team members check off essential items as they adjust to their new work environment. In this piece, we’ll outline the key components of a 30-60-90 day plan and explain why having one is beneficial.

Looking for an architecture invoice template that’s simple, professional, and easy to fill out? Start with this free downloadable invoice.

No matter which methodology project managers subscribe to, I've found we need to organize and execute tasks proactively and efficiently. In my experience, you don’t just wake up one day with all facets of a project ready to roll. It takes planning, planning, and more planning. As I've managed increasingly complex projects, I've seen how project management tools make a manager’s job easier and more productive, and a project’s planning stage gets a major boost from project planning tools.

There are little things we do at work every day, over and over. While it may only take a couple of seconds each time, if you repeat it dozens of times, the task wastes time — and time is money. I've watched small teams waste hours each week on repetitive admin tasks that could easily be automated. This is why it’s crucial to streamline repetitive tasks by automating them.

Professional service providers can leverage time tracking to boost their growth in many ways. It ensures accurate client billing, improves team efficiency, and much more. However, each service provider has different needs and should carefully choose a tracking tool based on those needs. But there are hundreds of time tracking software for professional services and choosing one could be confusing and overwhelming.

Why do some teams take the initiative while others wait for direction? Why do certain employees speak up while others stay quiet, even when they have great ideas? It often comes down to one thing: team empowerment. When your team feels empowered, they act with confidence, not hesitation. But when empowerment is missing, you’ll start noticing signs such as slowed decisions, low energy, and a team that waits instead of leads. So, what does it actually take to create that empowered mindset?

A project timeline is a visual representation of the key milestones and deadlines for a project. It helps keep everyone on track and organized. Aligning the assorted tasks so they tie up neatly and ensuring everyone’s on the same page at all times is hard work. Creating accurate project estimates can be just as hard. I've seen this firsthand in my experience managing complex projects.

One of the hardest parts about choosing your marketing agency software is finding solutions that deliver perpetual motion and innovation. I've seen this firsthand when I worked in agencies, while managing multiple clients –with so many options on the market, it's easy to go overboard on the number of tools you use. In this post, I'll take you through the top 15 marketing agency tools across several categories to help take your agency to the next level in 2025.