Teams | Collaboration | Customer Service | Project Management

AI Agents for Employee Service: 5 things to look for | Zendesk

About this video: What should you look for in AI agents for employee service? This video covers five criteria to evaluate: knowledge coverage, permissions and security, ability to take action, channels and integrations, and measurable outcomes and cost. Learn how AI agents differ from chatbots and portals, and how they can support employee requests across HR, IT, and onboarding—from answering benefits questions to submitting time-off requests and coordinating account setup. You’ll also see why human handoffs, clear permissions, and a focused first workflow matter when choosing an agent.

Status Icons in Team Chat: Small Symbols That Protect Focus

Remote teams are unable to look over a room to see who is occupied. That is now done by a small symbol beside a name. When the symbol is obvious, co-workers avoid unnecessary pings and guard the attention of one another. When vague, people have to guess, and that is super time-consuming. Let’s look into common status icons and the importance of labels. So, keep reading to learn how a team can create its own simple legend.

This Is Apploye in 2026. 2027, We're Ready to Take Over.

From 2019 to 2026, we've come a long way. And we're just getting started. What started as a vision back in 2019 has evolved into something much bigger. Today, Apploye is more than just a time-tracking tool. It's a powerful workforce management and employee productivity platform built for the way modern businesses operate. We've spent years building, improving, listening, and pushing boundaries. Every feature, every improvement, and every milestone has brought us closer to where we are today.

OKR software for product teams: connecting objectives to features and roadmaps

Most OKR tools are built for the whole company. They track objectives and key results well, but they sit apart from the place where product teams decide what to build. The result is a familiar gap: leadership sets objectives, the team keeps a backlog, and nobody can say which features move which key result. OKR software for product teams closes that gap. The goal is not a prettier scorecard. It is a direct, visible line from an objective to the initiatives, epics and features that are meant to deliver it.

Why intranets fail reason #6: Content is outdated and irrelevant

Ever opened your intranet only to feel like you’re stepping into a time capsule? Old, irrelevant content has piled up, and now the platform you hoped would be a digital hub of collaboration and connection feels more like an abandoned storage room. And here’s the reality: once employees lose faith in the intranet, it’s hard to get them back. AI-powered content moderation for intranets can clear the clutter so your platform remains a go-to destination.

How Secure Team Communication Supports Digital Banking Operations

A payment batch fails at 2 a.m. Within minutes, engineers and compliance staff are trading messages about which customers are affected. Whatever tool carries that conversation also carries customer data and the decisions a regulator may ask about later. For a digital bank, team communication is part of the operating infrastructure.