Teams | Collaboration | Customer Service | Project Management

The larger the organization, the more difficult it is to stay agile. Project deadlines and pressure to perform cause management to go back to "old" patterns of managing. This counteracts the agile transformation efforts. In this workshop, you will learn from one of Atlassian’s Advisory Services experts, Björn Wiehe, about the levers you have to steer a large organization while maintaining and supporting its agility.

Service desk Standard Operating Procedures (SOPs) are a great way to systematize working practices and lead to a more consistent experience for agents and end-users. Done well, they can be used to build up a solid knowledge base for your technical teams, which will improve response times, fix rates, and customer satisfaction. See how to create standard operating procedures for your service desk in this video, and get ready to improve IT support's quality, accuracy, and efficiency!

Elevating Q1 Performance: Discover winning strategies for HR in the insurance industry. Our talk show delves into navigating challenges and driving success during the high-pressure first quarter. Explore key takeaways shaping the game. Key takeaways reshaping Q1 performance approaches. Q1 Performance Focus: Explore these insights to not only overcome Q1 challenges but also redefine the insurance industry's image. Strategic HR partnerships, adaptive learning, and data-driven decisions are key to ensuring a future-ready workforce that excels in the fast-paced environment.

Are you ready to elevate your productivity tracking experience? In this video, we'll guide you through the seamless process of transitioning from Time Doctor to Flowace. Making the move has never been easier, thanks to our user-friendly import process that allows you to effortlessly export your data from Time Doctor and seamlessly import it into Flowace.