Attention please, Wire users! Our team is excited to announce a major navigational overhaul to our webapp client. This latest update brings a fresh look and new features; giving you a productivity boost for when the summer heat slows you down. Our old navigation is a relic from times past; it can feel messy and confusing, particularly for new users. Our primary goal with these changes is to simplify and standardize the app by making important flows and actions easier to access.

98 Employee monitoring is currently a hot topic in modern workplaces. Some view it as a game changer that enhances employee productivity. Others think it will destroy employee privacy and make the working environment tense. This blog takes a deep dive into both sides of this debate about whether employee monitoring is an actual boon or bane. Get ready to discuss whether employee monitoring is a useful tool that helps optimize your work environment and maximize the productivity of employees.

With Zendesk AI in their corner, UrbanStems is streamlining their processes, improving customer satisfaction and creating memorable moments during their busiest times of the year.

Who out there didn’t love playing in the sandbox as a kid? Sure, things can get a little gritty. Messy, even. But so much good happens in there too, including plenty of exploration, creativity, and imagination. So it goes with sandbox testing: What’s good for the playground is good for the IT project team, too.

Explore the essential time management and error mitigation ideas Dr. Atul Gawande presents in his book The Checklist Method. Learn how to tap into the power of checklists and use them to cut down on the losses due to employee mistakes and boost your company’s productivity with the help from Insightful.

One essential management activity that goes a long way in defining the organization’s overarching success is motivating the workers. Employee motivation encourages advanced workers to do their jobs and increases commitment. This enhances their career performance, and the environment they work in becomes healthy. The reader of this article will get acquainted with some time management techniques and approaches that can be used to motivate employees to work effectively.

Inventory management software is a digital solution that tracks, organizes, and optimizes a company's stock levels, orders, and sales in real-time. By providing accurate data and automating key processes, it helps businesses reduce costs, prevent stockouts, improve cash flow, and make more informed decisions about their inventory.

Resource management—assigning the right people to the right projects at the right time—plays a key role in a team’s success. But meeting deadlines and goals without overloading team members isn’t always easy, especially when juggling multiple projects. Follow these resource management best practices to create a clear, organized approach that supports your team and keeps clients happy.

Do your projects often run into unexpected roadblocks? Are some team members constantly overworked while others sit idle? If this sounds familiar, take a closer look at your resource planning. Effective resource planning can prevent missed deadlines, uneven workloads, and wasted talent—all while boosting your project success rates. Here’s how to get it right.

Discover how retail businesses are modernising CX, delivering personalised services and boosting efficiency and savings with Zendesk AI.