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AI in accounting: Balancing automation and the human touch

Nick Sinclair, Founder & Managing Director of TOA Global, and host Liam Martin discussed the changing accounting landscape and how artificial intelligence (AI) is changing the sector in a recent episode of the Future Workforce podcast. This conversation illuminated the fine line that accounting must walk between automation and the essential human touch.

How to build a streamlined Google Ads dashboard with Geckoboard

Whether you’re looking to increase sales, boost brand awareness, or engage a specific audience using Google Ads, the success of your campaigns often hinges on your ability to regularly track and analyze performance across your account. Anyone who’s spent a bit of time hopping between different views and reports in the Google Ads interface will know this is often easier said than done though!

Timeboxing: The goal-oriented time management technique

Timeboxing is a simple but efficient time management method where you set an allotted time to work on a task, then evaluate your progress afterward. This gives you valuable control over your schedule. Because the timeboxing technique is so versatile, you can apply it to both project management tasks and your day-to-day to-do lists. We’ve all had that 30-minute task that spirals out of control and takes up a whole day’s work.

How to overcome organizational obstacles to innovation

Top performing teams don’t see innovation as a luxury, but as an imperative to stay relevant and successful in the hyper-competitive business world. They know that innovation takes more than a set of good ideas. It requires intent, infrastructure, institutional knowledge, and ingenuity to bring those ideas to life. In this second installment of our four-part series on challenges to innovation, we’re focusing on the organizational hurdles that can hinder progress within a company.

9 New Year Resolutions To Be A Better Manager In 2024

As we step into another year of new opportunities and also hold onto the previous year’s memories, not all bad. We have a chance to explore the New Year resolutions of the new opportunity and learn about remote work management software. With the increase of stress and work pressure, what are the best things that employers and managers can do to make the workplace for their employees more welcoming?

ITIL Problem Management Process Flow: Resolving IT Challenges Effectively

If you work in the field of Information Technology, you know issues are bound to arise sooner or later. Whether it’s a hardware malfunction or a software glitch, problems can impede the normal functioning of your IT systems, causing delays and frustration for your team and customers. This is where the ITIL Problem Management Process Flow comes in handy.

Partnering for progress: exploring Zendesk's Technical Community

Living in a digital world, our concept of community transcends geography to include the virtual spaces from which we connect, share, learn and grow. Zendesk has held to this same notion of community for many years, as Partners in our ecosystem seek one another’s expertise across industries, technologies and languages.

How to make your Marketplace listing shine

It’s fair to say that the Zendesk Marketplace is buzzing with app activity. In my four years as Marketplace Operations Manager, the number of apps available has skyrocketed from 927 to 1,542 – that’s a leap of more than 600! And it’s not slowing down. We’re currently adding 200 to 300 net apps per year, which begs the question: with so many great options vying for customers’ attention, how can you make your app listings stand out? First things first.