Over the last month, we’ve released some exciting new features, like Intake Forms, and we’ve significantly enhanced existing features such as the Teamwork Notebook Editor, and added a lot more functionality to our reports, mobile apps, and more.
Struggling to get all the details on new incoming task requests for you and your team? When you go to review the tasks, are they missing vital information that would allow you to take action? Stop losing time going back and forth searching for project details and say hello to the new Teamwork feature: Intake Forms. It’s never been easier to gather information by personalizing the intake form associated with your project.
How important is it to seamlessly collaborate on documents in real-time with your team? Very important, right? That’s why Teamwork has revamped the entire Notebooks feature! Now your team can easily create a space for essential information with the new collaborative and simplified editor. Host your team’s documents and use the new searchable table view to quickly find and digest the information.
A discussion on leadership and the role of workplace technology for today’s connected, complex world
Personal finance is so important to consumers that more than a third of Americans review their checking account balance daily. Meanwhile, the rise in popularity of financial technology solutions, (fintech), means that more people than ever can make life-changing money moves with a tiny computer in their pockets. In fact, Fintech startups have a real opportunity to transform how customers engage with the global economy, but the stakes are high.
Finding the right information in Mattermost is critical to work smarter and be more productive. Searching in Mattermost now finds both relevant messages and files in your team’s conversation history. Search will return results for attachments that match the file name or contain matching text content within supported document types. File search is available today in Mattermost Cloud and in Mattermost Self-Managed v5.35 (available May 16), with mobile support coming soon.
With remote working as the present and the future, the workplace will never be the same again. And despite the challenges that come with managing a virtual team, the positive change it’s had with many teams and companies cannot be denied. One thing that seems to be both a challenge and an opportunity? Building trust in your virtual team. On the one hand, remote work can be an inherent sign of trust between employer and employee.
Tracking attendance is a vital part of call center management. Having an adequate number of agents present for every shift is crucial to your call center’s success. And it’s the only way to ensure you meet service-level goals. That’s why call center businesses need an effective way to track attendance. In this article, we’ll explain what an attendance tracker is and why call centers need it.
That’s why we’ve compiled a list of the best 25 communication tools for you and your team, so you can always stay in touch with each other and with your customers. These tools will help you handle team communication, manage your projects, and even automate customer communication. By the end of the article, you’ll know exactly which tools you should be using. Let’s get started.
