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How Technology Can Help Humanize Customer Support

The current marketing environment has changed drastically. Customers are often in need of assistance and expect smooth interactions with the company. Hence, leading businesses are focused on using technology to humanize their labels and develop service models to withstand this ever-changing business environment. Surveys show that 86 percent of customers are willing to pay more for a better customer experience.

Connecting the world's teams with clarity: Introducing Asana Partners

It’s been over a year since work as we knew it transformed overnight. Today, distributed work continues to pose challenges for teams and organizations around the world, whether they’re struggling to prioritize work, logging longer hours, or experiencing burnout at higher rates. Contributing to these remote work hurdles, according to the Anatomy of Work Index 2021, is that workers switch between 10 apps—25 times a day—and miss over one-quarter of all deadlines.

You can now get Freshworks products in AWS Marketplace

What do you get when you combine the power of superior customer and employee engagement software with the world’s largest cloud platform? Yes, you got it right: more choice for millions of businesses small and large to buy modern, agile cloud solutions that delight customers and employees. With the added availability of Freshworks products via AWS Marketplace’s curated digital catalog, customers can now easily find, test, buy, and deploy Freshworks solutions with simplified controls.

Are Native and Electron Apps Finally Obsolete? Publishing Full-Stack Web Apps in the Windows and Mac App Stores

When most people think of web apps, they think of progressive web apps (PWAs). The problem is that PWAs are essentially just locally cached web pages that generally still need to connect to a server to fully function. They aren’t complete apps in and of themselves. But what if you could package the entire web stack — i.e., both client-side and server-side — as a standalone desktop application? It might sound crazy, but it isn’t.

Timeboxing: The Ultimate Strategy to Skyrocket Productivity

Want to learn the art of effective timeboxing? We’d all love to master time management and improve our productivity. And there are many techniques out there to help us do this. One popular method is timeboxing. Timeboxing helps you accomplish your productivity goals by adding time limits to your tasks. In this article, we’ll explain what timeboxing is and its key benefits.

3 Different Work Models To Consider In 2021

Looking for the right work models to maximize employee efficiency? The COVID 19 pandemic caused a strategic shift in business operations across the globe. And from bidding goodbye to office cubicles to creating a personalized home office, employees and organizations are now adapting to new work models. In this article, we’ll explore the various work models. We’ll then help you determine which work model aligns perfectly with your business goals and objectives.

8 Types Of Flexible Work Schedules For The Modern Workforce

Curious about the different types of flexible work schedules? Following a global pandemic, businesses are looking to enhance employee productivity despite limited physical interaction. They have adopted strategies to ensure unobstructed workflow, flexible work schedules being the most popular ones. So how do you incorporate this evolving schedule system into your company?