Teams | Collaboration | Customer Service | Project Management

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SaaS Customer Onboarding: Strategies Every Startup Can Learn From

Eminem You have only one chance to make the first impression. Successful customer onboarding, is your opportunity not only to draw users’ attention to your product but also to make them stay, converting into long-term paying customers. Moreover, it’s up to you to decide whether to capture this opportunity or just let it slip.

5 Tips to Improve Cross Functional Collaboration in a Remote Team

Cross-functional collaboration is vital for the success of a remote team. Unfortunately, according to a study published in the Harvard Business Review 75% of the time, a cross-functional team is dysfunctional. Yet, OWL Labs claimed that in 2019, individual contributors in the United States were 20% more likely than average to work remotely full-time.

Top Strategies to Identify Asset Management Cybersecurity Risks

Did you know that unmanaged digital assets pose a serious security threat? Breaches involving these unmonitored assets take an average of 291 days to identify and contain—24.7% longer than breaches involving managed data. This delay highlights the critical importance of effective asset management in cybersecurity to mitigate potential threats (phoenixnap.com). In this article, we’ll cover the basics of asset management in IT Service Management (ITSM) and cybersecurity.

Top 5 Ways to Achieve Maximum Productivity In Daily Tasks

Research reveals that during an 8-hour workday, employees spend only 4 hours and 12 minutes productively. During this distraction, the top 47% of off-task behavior is surfing the internet. And 45% of employees cite checking social media as the second most disruptive task. Imagine the number of hours wasted, percentage of employees' efficiency underutilized and their impact on organization’s actual turnover. Frustrating right?

Achieving Maximum Test Coverage in Minimum Time with No-code Test Automation Tools

High test coverage is critical for detecting software bugs and avoiding adverse events. Businesses need to employ test automation to improve coverage and software quality. In this post, we'll look at the potential of test automation and how it can take your test coverage to new heights.

What's New: What we launched in November 2024

This month we have been busy making some exciting updates to your Miro experience. From organizing your workspace with Spaces to making decisions faster with built-in Video Calls, and supercharging collaboration with Intelligent Widgets, there’s a lot to explore. Scroll down to take a look at What’s New in Miro this month.

Project Management Essentials for Modern Accounting Firms

Managing audits, tax filings, and client requests can be overwhelming—but effective project management changes everything. With the right tools, you can meet deadlines, stay organized, and keep clients happy—no more late-night stress over missing spreadsheets! The global project management software market was estimated to be worth USD 6.59 billion in 2022. It will expand at a compound annual growth rate (CAGR) of 15.7% from 2023 to 2030.

What is a KPI (Key Performance Indicator)?

Key Performance Indicators (KPIs) are essential tools for any organization aiming to measure success, drive growth, and ensure strategic alignment. Whether you're a team leader, business owner, or manager, understanding KPIs is vital for improving performance across employees, teams, and the entire organization. In this blog, we’ll define KPIs, explain their importance, and explore how they can be leveraged to improve organizational performance.