Teams | Collaboration | Customer Service | Project Management

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How do I create a report containing all the tickets created in the last 30 days?

Master creating custom reports in Zendesk Explore. Learn to select datasets, apply filters, visualize data, and save your report. Where can I ask questions? Head to The Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.

Are your remote workers overemployed? Here are the red flags

Because more people are working from home, being overemployed is becoming more prevalent, which makes things harder for companies. People are overemployed when they have more than one full-time job, often without telling their bosses about it. This can give workers financial security, but it also comes with a lot of risks for businesses. To stay productive, follow moral standards, and make sure your online team works well, you need to be aware of and deal with the risks that come with overemployment.

Project Management Timelines: Your Ultimate Guide

Don’t use simple to-do lists to manage complex projects. These basic lists leave lots of room for errors, like missed tasks and dependencies. Which lead to project delays, frantic resource shuffling, and frustrated teams and clients. Instead, use a project timeline that provides a clear, visual roadmap of all parts of the project. We’ll cover the ins and outs of different types of timelines. And how to build a realistic one that still lets you adapt to unforeseen challenges.

Boost Your Team's Productivity with us | Employee Monitoring Software

Want to know how your employees are spending their time at work? Time Champ’s Productivity feature lets you track time spent on apps and websites, so you can see what’s helping and what’s distracting. Set which apps are productive for each role and get real-time insights to keep your team on track. Let’s make work more efficient and productive!

How to Asana | Plan your day

Plan your day the Asana way with My Tasks and Inbox. Rather than tracking to-dos in emails or your head, start by visualizing your day's work in My Tasks. Here, you'll see all the tasks assigned to you across every project in your organization. Create new tasks for work you need to get done, organize your tasks with sections, or group them by things like due date or project. And choose your favorite view. Open the detail pane to find all the context you need to start working. And when you're done, complete the task.

How to Asana | Asana hierarchy

Asana is the only work management platform that connects all of your team's work. From big goals, down to the day-to-day tasks needed to achieve them. Everything starts with projects and tasks. Whether you're launching a product, handling work requests, or managing a marketing campaign, Each initiative lives within a project. Projects are made up of tasks. Actionable, bite-sized pieces of work. Assign tasks to team members and set due dates to keep everything on track.

Broken silos and jargon monoxide with Dr Bob Sutton and Dr Huggy Rao | Experts Unleashed | Atlassian

We have a special episode this week with not one, but TWO guests! Dr. Bob Sutton is an organizational psychologist at Stanford University and best-selling author of eight books. He studies leadership, innovation, organizational change, and workplace dynamics. Bob’s main focus over the past decade has been scaling and leading at scale - how to grow organizations, spread good things (and remove bad things) in teams and organizations, and enhance performance, innovation, and well-being given the distinct challenges in big organizations.

How to Asana | Getting started

Welcome to Asana. Let's get you started in just a few minutes. Everything starts with a project. Create one from scratch, use a premade template, or import an existing spreadsheet. With your project created, it's time to add tasks. The actionable, bite-sized pieces of work needed to get your project done. Give every task an assignee and due date so it's clear who's doing what by when.

How to Asana | Navigating Asana

New to Asana? Let's take a quick tour. From the top bar, you can access your settings, search for work, or create new items. Use the sidebar to move between different spaces in Asana, and invite teammates. Star important items to add them to your sidebar, and collapse it if you need more room. From any project, click on the right side of a task to see its details and add comments. Focus on today's task by using full-screen mode.