Teams | Collaboration | Customer Service | Project Management

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The Basics of Agile Project Management Using OneDesk

The principles of Agile project management took root in the software development and engineering fields. There are many different methodologies (such as Scrum or Kanban) on how to implement these processes, but agile does not have to be complicated and can be applied to any field (but maybe shouldn’t be). This article aims to take you a few steps beyond the simple principles of Agile, with actionable information, while avoiding the dogma of any particular methodology.

Migrating from JavaScript to TypeScript

When it comes to switching to a new programming language, timing is of the essence in order to land qualified programmers for the project. The language must be new enough to bring technical progress, and at the same time tested and disseminated in such a way that there are enough qualified programmers who will enjoy working with it.

5 Reasons Why You Should Try AI-Based IT Support for Your Business

Artificial Intelligence refers to the simulation of human intelligence processes by machines, computer systems to be precise. These processes primarily include learning, reasoning, and self-correction. Machine learning is a term that is synonymous with AI. As the name suggests, machine learning refers to empowering machines to learn by themselves using the data provided and predict the best possible outcome of a complex problem.

Ship faster using Slack and Jira - Demo Den January

Discover how to build and ship better and faster using the Jira for Slack integration. Trevor Thompson, Product Integrations Product Manager, demos how to work smarter and optimize your Jira for Slack integration. Trevor shows us how to create issues from your Slack message actions, use Bot Mentions + Quick Syntax and utilize our /jira create function.

Craft.io - Using the Editor

A core part of every Product Manager’s job is to create the documentation that describes the user problem, the business opportunity and the solution design that drive the product development process. Exactly for this, we built the Craft editor - a powerful and unique tool that gives you the ability to write great product specs within the context you and your team needs

White Label Apps for SaaS: The Smartest Way to Save Your Time, Money, & Skyrocket Your Revenue

How do you like the idea of creating an application that will be rebranded by others? Your client gets to resell it as their own product, but not before they pay you all the charges for production/designing. If this idea interests you, then this page is where you need to be. Take a break from your work or anything that you’re doing right now. This blog post needs your undivided attention. 5 minutes will be enough. Let’s start with the basics.