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How to: Authenticating end users in messaging for the web | Zendesk

👉 How to: Authenticating end users in messaging for the web | Zendesk 🔌 Being able to quickly and accurately identify end users is a key component of delivering effective customer service so in this video, we’ll be taking a look at how we can implement end user authentication in the Zendesk messaging experience.

9 Surprising Ways to Encourage Employees Back to the Office

The more regularity your employees show, the more work and productivity you get. However, sometimes you get the complete opposite, which is irregularity. Sometimes, even if you get your employees back to the office, they lack the motivation and enthusiasm to work. There can be various reasons behind this and it’s essential to solve this problem, especially in the digital era, where employees can easily get distracted. One solution is to use a screen tracker such as DeskTrack.

Can AI enhance both productivity and well-being?

Artificial intelligence (AI) presents itself as a promising position in a world where technological breakthroughs are transforming every part of our lives. However, it’s important to take a moment to reflect on the main goal of these advancements in the midst of the excitement surrounding higher productivity. Should AI not only increase our output but also improve our quality of life?

Project Ghostbuster: Why WhatsApp should not be used in business

Facebook's parent company, Meta, is facing new allegations of allegedly criminal behavior undermining users' privacy. According to a report by TechCrunch, the actions outlined in a new class-action lawsuit don't involve the direct exploitation of user data on Meta's platforms. Instead, they allege the weaponization of existing Meta apps and services to access confidential user data on other platform apps, such as Snapchat, Amazon, and YouTube.

How to Find Out if an Employee Is Moonlighting

Did you know that around 45% of working Americans have a side hustle (a secondary job) that they work alongside their current job? With costs rising and many feeling underpaid, it’s become widespread for people to pursue dual employment. This practice of working two jobs concurrently is called “moonlighting.” While moonlighting can be a way for employees to earn extra income, it does pose potential risks for employers.