From Melbourne to Amsterdam to Denver, the AWS platform company scales teams and manages customer needs and product updates with Slack

As UX researchers, we take our cues from the product development organization on where we should spend our time. We need access to the big picture. Without that, we risk being brought in too late on projects, unable to influence product and business decisions. To fill this need, our team at Kira conducted a workshop with product managers and designers to collaboratively create a research roadmap — and we’re sharing our process in this post.

In this blog (Part III), we will discuss the motivation and high-level architecture of the DBaaS Backup and Recovery procedure for databases hosted on DBaaS. This blog discusses the motivations behind the Backup/Recovery process and it’s high-level design and architecture of the various components that constitute it.] These are the high-level motivations/goals for the Backup and Recovery design for DBaaS. There are two major design components.

Interested in remote employee productivity management? The COVID 19 pandemic has made it essential for many organizations to adopt a remote work culture. However, even before the pandemic, companies realized the value of having a remote workforce and overcame the initial challenges. They now operate efficiently and even flourish as an established remote business. So which remote employee monitoring techniques do they use to ensure remote employee productivity?

Ordering. Shipping. Marketing. Customer service. Team communication. No matter what size ecommerce business you have, there are dozens of tasks and different factors to consider on a daily basis - and hundreds of ecommerce tools promising to help. Comparing all the possible tools at your disposal can be confusing and time-consuming. To make your job a little easier, we sorted through the top ecommerce tools and put together a list of the 38 best options.

In many ways, 2020 was a year of reckoning for data privacy on the internet. After more than a decade of enthusiastically embracing a “freemium” model in which consumers traded copious amounts of personal data for access to digital platforms, many are adopting a rapid about-face. Now, privacy is essential, and stakeholders are taking notice. To date, it’s clear that many companies see this as an obstacle, not an opportunity.

2020 is behind us. But we are still reeling under its effects. The disruption at work due to Covid left companies to rethink their IT strategy and focus on digital experience monitoring for their vast remote workforce. However, in these unprecedented times, Exoprise successfully managed to deliver the best monitoring outcomes to its global customers.

Staying on the same page with a remote team is no easy task, which is why the team document is a remote work lifeline. Documentation can both act as an artifact — a final presentation to share with others — and serve as a living workspace — where we draft our thoughts and collaborate with our team online.

Zendesk is a customer service software company with support and sales products designed to improve customer relationships. Their platform gives customer service agents the tools they need to rapidly and efficiently serve on the front-line of their brand’s customer experience.