Teams | Collaboration | Customer Service | Project Management

Recessions can be a challenge for businesses, but there are steps you can take to recession-proof your business. In this blog post, we discuss 3 strategies that can help you weather the storm and come out stronger on the other side. Learn more about how Insightful’s employee computer monitoring tools for tracking remote employees can help you improve team productivity and recession-proof your operations today!

The digital-first workplace is here to stay, and businesses that want to stay ahead of the curve need to adapt their leadership and management styles accordingly. This blog post discusses how leaders can adapt their styles to accommodate the challenges and opportunities of the digital-first workplace. In addition, discover how tracking productivity for remote workers can enhance your digital workplace.

Zendesk captures a ton of data about your customers and the support experience you provide. However, since Zendesk’s reporting tool (Zendesk Explore) is its own ecosystem, some organizations like to connect Zendesk to Power BI so they can combine Zendesk data with data from across their organization. If you use both tools, integrating Zendesk and Power BI is a solid plan for turning raw customer support data into actionable insights.

Like parents monitoring their kids’ whereabouts to keep them out of trouble, project managers monitor performance metrics to make sure their projects stay on track. With the wealth of data available today, however, trying to keep up with all of it can sometimes feel like drinking from a firehose. If you want your data to yield beneficial insights, it’s important to hone in on the KPIs and operational metrics that impact project and agency performance the most.

Work meetings can be indeed very taxing to prepare and run. Despite this, they provide opportunities to collaborate, generate new and creative insights, and even add value to the entire company. With strong leadership and careful planning, ensuring every meeting is purposeful or productive is simple. To make your life easier, let’s take a deep dive into some essential meeting facts.