Teams | Collaboration | Customer Service | Project Management

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What is Miro? The Ultimate Tool for Creative Minds

Embark on a captivating journey into the heart of collaboration with Miro! Miro is your visual space for innovation, an all-encompassing platform designed to change the way teams think, plan, and create together. Whether you’re initiating brainstorming sessions, managing complex projects, running workshops or just looking to organize your thoughts, Miro provides the ultimate canvas for all your creative and strategic needs. Tailored for both beginners and seasoned professionals, this guide dives deep into Miro’s functionalities, ensuring you leverage every aspect of this dynamic tool.

Need a Change from ActivTrak? Consider Monitask: Detailed Features Compared

Monitask and ActivTrak are exceptional options for employee monitoring software to measure workforce productivity and performance. Monitask is an excellent alternative to ActivTrak, offering powerful tools designed for freelancers, remote teams and businesses seeking to maximize employee productivity and enhance project management. With its user-friendly interface,

Resource Scheduling In Project Management: 10 Essential Tips

Resource scheduling in project management allows project managers to ensure the efficient and effective utilization of resources across an organization. ‍ ‍ If you answered 'yes' to any of these questions, your project management strategy needs attention. Effective resource scheduling is the backbone of on-time and on-budget project success. It helps you optimize resources for better outcomes.

How to Integrate Shopify & Zendesk for real-time reporting

If you're an ecommerce business who also uses Zendesk to manage your customer support function, then you may have thought about different ways you can integrate the two platforms. And you wouldn’t be alone. The more ways you can find to integrate and streamline these two platforms, the more time you are going to save as a business. In this article we explore how you can build real-time KPI dashboards that display data from Shopify and Zendesk, so you can stay on top of your customer experience.

Level Up with Basecamp | Basecamp Office Hours

In this Basecamp Office Hours session (recorded live on March 18, 2024), Kimberly from the 37signals Product Team and Ashley from Customer Support share a few Basecamp updates that long-time users may have overlooked. During this 45-minute session, the team walks through a few of the newer Basecamp features that will help users take Basecamp to the next level. They also answer customer questions live during the webinar.

Unmanaged business goals don't work. Here's what does.

Many large companies struggle to achieve their strategic goals due to implementation challenges. Learn five common goal management obstacles and solutions, including ways to enable better visibility, flexibility, accountability and resource allocation. Designing goals is a routine part of planning in every enterprise organization. In theory this should be simple—you set goals, make a plan to achieve them, and adjust as needed. The reality turns out to be much different.

Embracing Change: Fusing AI and Workflow Automation

Knowledge workers, hired for their creativity and high level critical thinking, currently find themselves losing time to routine tasks. With 41% of their day devoted to these activities, the global workforce is in dire need of a solution that frees knowledge workers from mundane, time-consuming tasks. This is where artificial intelligence (AI) and workflow automation shine.

How to Build Business Processes in a Company

Business processes are the backbone of any company. They help to ensure that tasks are running efficiently and effectively, which leads to a more successful business. Building strong business processes is essential for improving the performance of your company. This blog post will discuss some tips for doing just that!