Teams | Collaboration | Customer Service | Project Management

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The Role of Instant Messaging in E-Learning: Improving Communication and Engagement

Technology is revolutionizing the way we learn. From a school management software development company to an LMS developer—everybody is integrating the newest technological solutions into their tools, making them more efficient and attractive to customers. And in the myriad of tech instruments that are available to us today, one tool stands out as a game-changer for both educators and learners—and that is instant messaging (IM).

World's Top 31 Business Process Outsourcing (BPO) Companies

Are you intending to pair with a BPO company but are confused about choosing one? Or, you can’t set your objectives to outsource the services. If these are the reasons for coming on this page, you are on the right track. Though the concept of BPO was aroused in the late 1980s and early 1990s, with technical advancement, it has become popular in large enterprises for back-office support. Now, you can see many dimensions of BPO.

Salary or Hourly: Which Employment Type Suits You?

Are you at a crossroads in your career, wondering which employment type aligns best with your goals and lifestyle? The choice between salary and hourly employment is a pivotal decision that can significantly impact your work-life balance, financial stability, and overall job satisfaction. To shed light on this dilemma, let’s start by asking a fundamental question: What type of employment suits you better?

Excel Time Tracking: Templates, Pros & Cons, and More

Have you ever wondered how companies keep track of the time their employees spend on different projects? Time tracking is not just about ensuring everyone gets paid accurately; it’s also crucial for understanding productivity and efficiency. In time management, Excel has emerged as a versatile solution. But what exactly is Excel time tracking, and how does it work?

2023 in review: A look back at the big and the small wins

It’s that time of year again to reflect on the past 12 months and see how much we’ve learned and grown. As you know, at Miro we love a good retrospective. Looking back, we know that our successes are the result of passionate Miro super-users — you all — who’ve shared what you’re looking for in a visual workspace for innovation.

8 Work Styles: Definition and Importance

In the last few years, the approach to work has changed dramatically. We don’t need to work from 9 to 5 (or at least not everyone), we don’t need cubicles as much as we did in the past, and we don’t need (want) to climb the corporate ladder. Flexible hours, open spaces, and diplomatic structures are the new way of life. However, there is one thing that hasn’t changed – the need for a good team made up of people with different work styles.

Managing Client Expectations Through Communication & Visibility

Managing client expectations is an essential part of delivering positive experiences. If you are leading a service-based business and do not know how to manage client expectations, you are setting yourself up for failure. From the outset, you should attempt to manage client expectations through communication and visibility. This article will explore practical ways in which you can keep all parties aligned. ‍ ‍