Get a full overview of the features and customization options available in this powerful platform. OneDesk combines Help Desk, Project Management, and Professional Services Automation software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

A Knowledge Management process systematically gathers, organizes, shares, and analyzes an organization's knowledge regarding resources, documents, and people skills. It's designed to help the organization manage its knowledge base or other knowledge assets effectively, ensuring that information is current, accessible, and utilized optimally. Implementing a well-defined Knowledge Management process flow simplifies daily tasks and fortifies the foundation of your business in several key areas.