The theme of the month? More control and more insights! This one is jam-packed with goodies as we’ve made updates all across the board – from project view customization to role-based reporting and cost calculations.

Business process optimization isn’t a novel concept. In many ways, it’s as old as business itself, as forward-thinking leaders and entrepreneurs have always sought to perform better work more efficiently and effectively. However, the concept has taken on renewed importance as companies grapple with a rapidly changing business environment impacted by shifting consumer trends, unique hiring challenges, technological innovation, and other industry-specific changes.

Remote work, that little accommodation everyone is after right now and for a good reason, is becoming increasingly popular. Nowadays, companies are more than ever exploring remote work options due to the financial, environmental, and health benefits of remote work. Remote work is here to stay, and remote workers need the right skills to succeed. But, what makes a remote worker successful? Is it the ability to work independently? Being able to stay organized and on task? Or is it something else entirely?

On average, an employee spends 9-10 hours of the day at work and gets his performance review report periodically. But, wait. What do you think? Is this process seamless, unaffecting the ones who receive negative feedback at work, even if they work day in & day-out? The answer is NO. The process & the result are not always positive for everyone. I want to take you through some real-life questions of employees, who have a hard time during their performance review process.

March brings some relevant news for our solutions. InvGate Service Desk got certified, and InvGate Insight’s integrations have expanded, amongst other exciting announcements. But before we see the product updates in detail, let’s begin with huge company news!

Can remote work monitoring make the Internet a safer place? Get the best monitoring practices for a secure and productive workplace. Optimize productivity while respecting privacy concerns.

Looking for project management tools? There are lots available—each varying in features and complexity, but each helps you keep your team organized and on schedule. In this guide, we’ll highlight a list of project management tools and software that help you manage tasks, collaborate with your team, and manage resources.

Many businesses struggle with workplace productivity, impacting their bottom line. But you could unlock the full potential of your workforce and achieve exceptional results. This guide dives deep into practical solutions for productivity management. We’ll explore strategies to reduce overtime, boost employee morale, and propel your organization forward.

Is your team ready for the future of customer support? We've compiled some of the latest trends and advancements that will shape the landscape of customer service.

Discover how meticulous time tracking and task-level insight can optimize billable hours, leading to increased profitability and streamlined workflows.