Teams | Collaboration | Customer Service | Project Management

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How to Improve Employee Satisfaction: Top 10 Tips

Employee satisfaction measures the level of happiness and fulfillment that employees experience in their workplace. It covers their emotional health, morale, and job satisfaction. This is significant because satisfied employees will likely be engaged, effective, and committed to their business’s goals.

Ridgeline International secures Element partnership

Ridgeline International and Element have signed an agreement that makes Ridgeline Element’s primary partner in the US National Security market. Ridgeline, a pioneer in data privacy and secure infrastructure solutions, helps organizations operate securely in the era of ubiquitous data collection and technical surveillance. Element specializes in secure, decentralised communication. It is led by the team that created the open standard Matrix protocol.

Julia Vastrik: How to strengthen company culture in the WFH era

We’re in the age of remote and hybrid working, and our physical distance from one another is having a huge impact on company culture. Previously, grabbing lunch or a drink after work was easy. But now, even small talk needs to be consciously brought into our scheduled Slack calls to avoid things becoming too transactional. This new way of working can lead to serious challenges like feeling disconnected from colleagues and the company mission, lacking motivation, and experiencing loneliness.

Project Charter: Complete Guide with Examples

Have you ever started a project only to see it spiral out of control? Critical or high-priority deadlines are missed, resources are mismanaged, and team members are confused about their roles. The root cause? The absence of an effective project charter! A well-prepared project charter document is crucial for setting the foundation of any successful project. It describes the goals, stakeholders, scope, and other details of the project and offers a clear road map for all parties involved.

8 Task Management Strategies For Your Team

Task management strategies involve overseeing and coordinating the various stages of a task or multiple tasks within a project, from start to finish. Its goal is to enhance decision-making, communication, and overall efficiency by effectively managing tasks within the teams. Completing tasks successfully and efficiently is crucial in both daily life and professional settings.

Discover the enhanced Freshworks Marketplace experience

Discover smoother navigation, personalized recommendations, improved search relevancy and greater transparency. Intuitive navigation with a freshly revamped user interface With a revamped UI, navigating through the marketplace gallery has never been easier. Our newly redesigned marketplace gallery is crafted to provide a seamless and efficient browsing experience. We now have advanced filters on the left-hand side that enable you to find apps based on both themes and payment modes.

Getting Started with Kanban - A beginners guide + 5 Expert Tips

Kanban has become a very popular work—or workflow—management tool, especially in the Lean, Agile, and DevOps worlds. It has also found its way into IT Service Management (ITSM) as a way of providing focus and insight into work jobs/tasks and flows, such as ticket queues, planned and unplanned tasks, or projects and improvement activities.

How to Improve Employee Experience - Proven Strategies

Employee experience has been in HR and IT leaders’ minds ever since companies started shifting their ethos into a more employee-centric model. It’s no longer a matter of how much an employee can get done but how they can do it while still feeling like they want to keep doing it.Now that employees are in that strange transition period between home-office and hybrid work, everything about achieving an optimal employee experience has been brought to the forefront even more.

Zendesk Community Event: Deep Dive on Platform

About the Event: In our third event of the Post-Relate deep dive series, attendees discovered what's new with Zendesk's flexible, trusted platform. Organized by Devan La Spisa, Andrea Wong and Meaghan Watson from the Community and PMM Teams, our expert panel guided customers through customization, analytics, and security innovations. Product Areas Covered: Missed the Event? Watch the Replay! Catch up on all the details by watching the replay of our deep dive session.

Create, Modify, and Optimize Docs with AI on Miro: A Step-by-Step Guide

Unlock the power of Miro to create, modify, and optimize your documents effortlessly! In this video, we’ll show you how to Create, Modify, and Optimize Docs with AI on Miro in just a few simple steps. Learn how to harness AI to enhance your documentation process, making it faster and more efficient.