Teams | Collaboration | Customer Service | Project Management

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In-House vs. Outsourcing: A Comprehensive Guide to Choose the Right Strategy

Are you one of those who feel indecisiveness about in-house vs outsourcing: what to choose? One of the most crucial decisions that you are about to make is how to manage projects and processes effectively. Will it be by using the talents available within the boundaries of your staffing or by outsourcing to utilize the talents found all over the world? Well, it takes a lot of work to decide fast.

Matthew Peng: How to find the right tool for the job

Some platforms for niche use cases don’t require much consideration – you can try, and if it doesn’t work as intended, you can move onto something else. Other platforms, particularly those that are linked to your client services and business finances, require careful consideration. How do you ensure you’re making the right decision? In this episode, we discuss why growing and maturing agencies looking to scale make the transition from disjointed tools to professional services automation (PSA) platforms.

Data-driven decision making: A step-by-step guide

Data-driven decision making is the process of collecting data based on your company’s key performance indicators (KPIs) and transforming that data into actionable insights. This process is a crucial element of modern business strategy. In this article, we’ll discuss the benefits of data-driven decision making and provide tips so you can make informed decisions at work. If there’s a looming decision ahead of you at work, it’s often hard to know which direction to go.

How I do it in Miro: Product design with Dataiku's director of UX, Thibaut Dupré

Design workshops help UX teams foster a user-centric mindset as they align and iterate on a design that meets the needs of their users. These workshops require the ability to not only collaborate, but also visualize ideas in a way that can be consumed by development teams actually building the product. Yet not all design tools were created equal. Some tools promote collaboration but don’t allow wireframing, while others are excellent design tools but make it hard for teams to work together.

Teams V2 Synthetics and Real-User Monitoring Support

With the release of Microsoft Teams 2.0 and the Classic Teams client nearing its EOL (end of life), we were eager to explore the changes that Teams 2.0 brought about. Today we will look into the new features and architecture of Teams 2.0 as well as provide insight into the changes and improvements to the CloudReady Teams Messaging and Teams AV sensors.

10 Best Construction CRM Software Reviewed for 2024

The construction industry is moving from strength to strength. Among the trends that are emerging in 2024 is the way that technology, including construction management software, is enhancing project efficiency and accuracy. This is where construction CRM software comes in. After all, the industry thrives on strong client relationships and meticulous project management. Traditional methods can make tracking leads, proposals, and project details a nightmare.

What is User Activity Monitoring (UAM)?

In our ever-evolving cybersecurity landscape organizations must keep a watchful eye on user activity to ensure critical assets are protected against a potential insider threat. This practice, known as user activity monitoring (UAM), involves tracking and recording what users do on devices, networks, and applications. UAM serves a dual purpose: Improving security and understanding end-user behavior.