Teams | Collaboration | Customer Service | Project Management

%term

Introduction to Workforce Management Software: What and Why?

In today’s complicated business environment time and resources are limited. Organizations must use innovative ways to maximize their work efficiency. This is where they need workforce management software. In this blog, we will explore what workforce management solution is. Why it is important for today’s businesses and how DeskTrack’s Workforce management tool can help one better their business. We will also look into the key benefits of workforce management software.

Craft.io Now Integrates with Lucidchart

More than any other software tool you’ll find, Craft.io can help your organization centralize your product content companywide in a seamless, end-to-end environment. The native Craft.io platform provides intuitive tools that connect roadmapping, backlog management, prioritization, feedback analysis, dependencies management, capacity planning, and other key workflows.

Navigating tomorrow with Miro

Distributed teams face unique challenges in competitive environments, but one thing is certain: teams that innovate under these circumstances win. See how Miro's newest releases bridge the gap across areas of innovation and tackles challenges across distributed teams. Whether it's AI-powered inspiration or communicating, planning and executing on a shared vision, you'll learn how Miro will help you create the next big thing, regardless of where or how you work.

Distributed '23 highlights: Enhanced AI, advanced diagramming, and more!

Product leaders, developers, and innovators from Miro’s community of more than 60 million global users brought their passion and energy to Distributed ’23, our annual community event designed to inspire and empower teams to create the next big thing.

How to increase client retention with innovation

Maintaining client relationships and preventing churn is a never-ending battle for most companies, B2B and B2C alike. Based on our users’ experience, we’ve identified that client churn is most commonly linked to low work output, lack of innovation, and employee engagement. Preventing client churn is not only a key profitability driver, but it can also contribute to expansion and acquisition through referrals and relevant case studies.

Top 5 benefits of collaboration in healthcare

Why is collaboration in healthcare so important? Patient care is a collaborative endeavor. Delivering a high-quality patient experience and healthcare requires knowledge, skills, and efforts from interprofessional teams. Teamwork also reduces the burden on healthcare providers so they can focus on their core, critical operations. In this blog, we explore the benefits of promoting collaboration in healthcare and expert recommendations to improve the same.

8 proven customer retention strategies

For an agency, winning over new clients is only part of the journey. Once you have them, how can you make sure you keep them? (Or even more ideally, maximize those contracts’ value?) Some might think the answer is simple: Just provide excellent service, right? Not quite — although that is a critical piece of the puzzle. So, what works best?

Change Management SLA: Unveiling the Impact in ITIL

Things You Will Learn in This Article: You’ve landed in the right place if you’re currently tired of experiencing the chaos associated with the process of planning, implementing, and guiding your organizational changes effectively. If you’re overwhelmed by an influx of service requests and you’re struggling to meet your company’s IT service delivery promises, then you may be happy to learn the solution may be as simple as a Change Management SLA.