Teams | Collaboration | Customer Service | Project Management

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Work From Home Fails: Challenges And How To Deal With It

Working from home can be a good choice for many employees, as it provides flexibility and work-life balance. Although, there are some consequences and work-from-home fails that employees may face due to a lack of effective teamwork. From Employees to managers, everybody is facing the circumstances of Working from home as there is a lack of team management and analysis of work, and it is difficult for managers also to track the overall reports of employees.

Influencer Marketing in BPO Industry: An Unusual Acquisition Channel

In this interview, Cody Barton, the founder of StartVirtual, discusses the growth and challenges his company has faced in providing virtual assistance services in the real estate industry. Despite the uncertain environment caused by the COVID-19 pandemic, StartVirtual decided to fast-track their launch in March 2020. Cody shares their journey from being a real estate business owner to creating a virtual assistant company, and how they expanded their services to insurance and bookkeeping.

Project manager or project coordinator: Understanding job roles and responsibilities

General Electric CEO Jack Welch once said: “Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion.” So, when it comes to project management, who’s responsible for this all-important mission? Today, there are two primary project management roles with the responsibility of overseeing projects and guiding project teams to the promised land: project managers and project coordinators.

Overcoming Time Anxiety: Time Management Strategies for the Busy IT Professional

Are you constantly racing against the clock, feeling like there are never enough hours in a day to accomplish your tasks as an IT professional? If the mere thought of managing your time triggers anxiety & stress, you’re not alone.

Chat Engine: 6 reasons to build a custom chat experience

In an era where technology is advancing so rapidly, Chat Engine proves to be a useful set of tools for development teams that want to build chat functionalities fast. Organizations across industries are recognizing the importance of instant messaging — be it for internal or customer communication. Simply, we are all used to talking over chat in both our private and professional lives.

Visionary Leadership in Action: How to Inspire Change and Drive Personal Growth in the Workplace

Do you want to be the best and unlock your full potential to make a difference in your organization? Well, get ready to become a visionary leader! In this article, you will learn how to gain visionary leadership skills that can help you inspire change and drive personal growth in the workplace. By developing these skills, you can become a true leader who positively impacts your team and organization. This article contains practical tips and advice to help you become your best leader.

How the Future Works: Innovative Thinking on Flexible Workplaces

It’s widely recognized that the future of work does not involve in-person office work or traditional nine-to-five working days. Instead, studies have shown that the options are limitless when building a working culture around individual needs, strengths, and preferences. But how can you build a successful team with a unique culture across time zones and locations?

An easier way to build Zendesk custom reports

Working in Customer Support can sometimes be a little hectic. Especially during busy periods like Black Friday or the holiday season. It’s not surprising that many CX professionals are constantly looking for ways to save time during their day. One of the simplest ways to save time is by creating tailored views of your most important metrics in the form of custom reports and dashboards.

Decoding Success: Strategies of the World's Most Innovative Companies of 2023

Unravel the success secrets of 2023's innovation titans like Tesla, Apple, Amazon, and more. Learn how fostering an innovative culture, embracing failure as a stepping stone, and customer-centric approaches set them apart in the dynamic digital age. Discover how employee tracking apps can help.