Once upon a time, in the bustling city of Mumbai, Mr. Murthy ascended to the prestigious role of CEO at the venerable XYZ Bank. As an ardent visionary, Mr. Murthy keenly grasped the urgency of digital transformation to secure the bank's standing in the swift currents of modern finance. Filled with excitement and determination, he embarked on a compelling journey to lead the bank into the digital age. ‍

Chat apps are the staple of communication today. In the complex world of modern communication, simplicity, accessibility, and immediacy play crucial roles. Whether you're catching up with old friends or organizing a group trip, the quality and ease of communication can significantly enhance the experience. Gone are the days of SMS limit frustrations and painstaking international call charges.

How enterprise companies can create deeper connections by using AI and automation.

In today’s highly competitive business landscape, understanding your customers is not just beneficial—it’s critical for success. But how can businesses truly gauge the health of their customer relationships? The answer lies in leveraging data through customer health metrics. Welcome to our in-depth exploration of customer health metrics—the indicators that help businesses measure, interpret, and improve their relationships with customers.

When late payments are the rule and not the exception, the stability of your agency is at risk. Find out how to maintain cash flow with our five tips for getting clients to pay on time, every time. A recent Chaser study finds that 87% of businesses report that their invoices get paid after the due date. If you don’t have a system for ensuring clients pay you on time, you’re limiting your growth and sacrificing almost half your revenue.

If you are looking to unify User Management capabilities into your IT Service Management solution, the InvGate Service Desk and Active Directory integration will do the job. By connecting these two tools, you can centralize user accounts, automate user provisioning, and enhance security measures throughout your IT Support process. Join us as we walk step by step through the configuration process and explore how this integration can positively impact your ITSM operations.

At the heart of internal communication (IC) lies a crucial mission: sharing and aligning its often-global workforce around core values that move the organization forward.