How Time Management Software Can Help with Cybersecurity for Remote Teams
Discover how to bolster cybersecurity measures with time management software.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
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Mental Exhaustion: What's Causing It and How To Control It?
Mental exhaustion—this is a ride that so many people are on today and just so desperately want to get off. If this is where you’re at, don’t feel ashamed. Don’t feel isolated. And certainly don’t assume that you’ll be here forever. There are solutions (quite a few of them, in fact).
10 monday.com alternatives for project and task management
Project managers have one of the most challenging roles in any organization. From coordinating goals, tasks, and people, to ensuring every project is delivered on time and under budget, it’s a constant juggling act where one dropped ball can cause chaos. Thankfully, we now have project management software to help plan projects, manage time, and allocate resources.
Support Ticket Lifecycle: How To Take Control
Support tickets are the primary way that users communicate incidents and problems. This is why it is important for businesses to understand the support ticket lifecycle, as well as the interventions and tools that can speed up the resolution process. To help businesses understand how they can improve, we are going to cover.
Aligning ITAM with Corporate Asset Management Needs
IT asset management (ITAM) is an increasingly popular IT management discipline, with 2022 Axelos research data showing that ITAM is the seventh most adopted IT service management (ITSM) capability (ITAM was added to ITIL in ITIL 4): But it’s such a wide-ranging IT management capability that it can be challenging to understand where to start and how to ensure that initial ITAM investments deliver sufficient benefits to engender future ITAM growth.
We360.ai raises 6.5cr in Pre Series A round of funding
We360.ai, a workforce analytics software, has successfully secured funding of Rs. 6.5 Cr in the Pre-Series A round. The round was led by Real Time Angel Fund along with participation from majority of their existing investors including SucSEED indovation fund , GSF accelerator, ah! Ventures , Hem Angels. This round of funding is a testament to We360.ai's potential and the confidence it has garnered within the industry.
Troubleshooting Microsoft Teams
Issues with Microsoft Teams can be very impactful for organizations. There is a huge loss in productivity associated with teams performance issues and outages, it is also extremely disruptive to workflows. There are also financial costs to these issues, at the end-user level this can cause end users to miss deadlines and delay projects and the cost of IT Teams spending time troubleshooting or requiring external consultants or even Microsoft to assist, this cost adds up over periods of time.
Zulip 7.0: Threaded open-source team chat
We’re excited to announce the release of Zulip Server 7.0, containing hundreds of new features and bug fixes! Zulip is an open-source team chat application designed to help people collaborate to solve any challenge. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication. Fortune 500 companies, leading open-source projects, and thousands of other organizations use Zulip every day.
10 Tips to Manage a Help Desk - Workload Management, Motivation, And More!
Properly learning how to manage a help desk is crucial for the success of any organization, both internally amongst its different departments, and with external customers. Smoothly operating one is no easy ride; it requires juggling multiple tasks and coordinating diverse teams.
Chatbots: Empowering Customer Service Amid Turbulent Times
Chatbots are fast becoming part of the digital core of tech tools that companies utilize as a secret weapon to increase their competitive advantage in the customer service arena. At the same time, chatbots are solving a very real problem taking place today: of a decrease in available customer service agents and positive customer experiences due to an economic downturn. Some of the biggest corporations in the world are experiencing layoffs.