Fraud has become a significant concern for organizations across various industries, leading to As organizations strive to protect themselves from fraudulent activities, employee monitoring becomes vital in fraud detection and prevention. By monitoring user activities, you can proactively do the following tasks: This blog will discuss the importance of employee monitoring in fraud prevention, features of monitoring software, and more.

In the world of client work, it’s no easy feat to manage multiple projects and numerous clients, all while leading a fully-staffed team. Between day-to-day project details and regular client meetings, how do you keep a pulse on what your team’s working on? Or more importantly, how do you know if they’re logging their time?

Project managers have one of the most challenging roles in any organization. From coordinating goals, tasks, and people, to ensuring every project is delivered on time and under budget, it’s a constant juggling act where one dropped ball can cause chaos. Thankfully, we now have project management software to help plan projects, manage time, and allocate resources.

Support tickets are the primary way that users communicate incidents and problems. This is why it is important for businesses to understand the support ticket lifecycle, as well as the interventions and tools that can speed up the resolution process. To help businesses understand how they can improve, we are going to cover.

Gaming has always been more than just button-mashing and high scores. It's a sanctuary where social connections thrive — a virtual playground for over 3 billion people worldwide to gather, interact, and let their inner gamers shine. In this era of digital camaraderie, the power of in-game chat has become prominent, acting as the ultimate social glue that binds players together.

We see enormous potential for AI to empower teams to work together more effectively and efficiently.

IT asset management (ITAM) is an increasingly popular IT management discipline, with 2022 Axelos research data showing that ITAM is the seventh most adopted IT service management (ITSM) capability (ITAM was added to ITIL in ITIL 4): But it’s such a wide-ranging IT management capability that it can be challenging to understand where to start and how to ensure that initial ITAM investments deliver sufficient benefits to engender future ITAM growth.