Teams | Collaboration | Customer Service | Project Management

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Are your data agreements compliant?

Note: The following blog post originally appeared on the M-Files Ment website in late 2022—before the deadline of changes to Standard Contractual Clauses (SCCs) went into effect. However, we’re featuring this post to help those who may still have questions or concerns about SCCs changes. Changes to data protection regulations is an ever-evolving continuum across all continents.

The ROI of Using Chatbot and Automation with Your IT Service Desk (Webinar)

Workativ is a FREE no-code SaaS platform for companies to quickly build, automate, and deploy conversational AI chatbots with app workflow automation out-of-the-box in less than 60 mins. No coding is required. Workativ differentiates itself by focusing on employee IT & HR support for digital and hybrid workplace transformation.

6 Steps to Getting Things Done Using the Pomodoro Technique

One day, close to four decades ago, a young man sat in his kitchen, struggling to study. At his wit’s end, he grabbed a timer – shaped like a red tomato, or ‘pomodoro’ in his native Italian – and set it up, forcing himself to commit to just a little bit of study time. It worked – and the Pomodoro Technique has since inspired so much of how we approach and manage our time working or studying. But what is the Pomodoro Technique, exactly?

How to control customer service costs in the software industry

As a result of today’s macroeconomic climate, software companies are looking for ways to control costs, accelerate net retention and drive profitable growth. This requires a focus on building customer loyalty through differentiated CX. And agents play a critical role, but many are struggling to keep up with evolving customer expectations. Learn how a tiered approach to customer service can increase customer satisfaction and keep operating costs in check.

Navigating Zero-Hours Contracts: Boosting Contingent Work Efficiency

This blog post delves into the dynamic realm of zero-hours contracts, outlining their role in today's workforce and the unique challenges they pose. We discuss how Insightful's software can help manage these work arrangements, enhancing productivity and transparency.

Unleashing the Power of Microsoft Teams Integration for 5 Key Team Types

Microsoft Teams has become an essential tool for businesses worldwide, providing a central hub for communication, collaboration, and productivity. With its powerful integration capabilities, Microsoft Teams can help teams work more efficiently and effectively, regardless of their size or industry. In this comprehensive guide, we’ll explore five types of teams that can benefit from Microsoft Teams integration and provide tips for successful integration.

How to Start a Social Media Marketing Agency

Do you want to know how to start a social media marketing agency? When it comes to social media marketing, businesses are always looking for ways to connect with their target audiences. However, many businesses don’t have the time or resources to manage their own social media campaigns. This is where social media marketing agencies can come in handy. In this blog post, we’ll discuss how to start a social media marketing agency and what services you can offer your clients.

Wire for Android - Changes under the hood and the way ahead

Just recently, we have relaunched Wire for Android on a completely new code base. This brings a lot of improvements, especially better performance in the app, seamless notifications, and much better reliability. But even more important: The release will allow us to deploy features much faster in the future and brings better modularity to the development process. This approach comes with some compromises, though. We had to disable a few features that are loved by many of our users.

Battling Burnout: How Entrepreneurs Leverage Virtual Assistants for Work-Life Balance

This comprehensive guide examines how entrepreneurs can utilize virtual assistants and Insightful's productivity software to harmonize their work and personal lives. With real-life examples and practical tips, we uncover the path to efficient delegation, increased productivity, and a balanced lifestyle.