Teams | Collaboration | Customer Service | Project Management

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From Idea to Reality: A Step-by-Step Guide for Creating a Successful Proof of Concept

Imagine Jerry, an entrepreneur brimming with innovative ideas, eager to bring his latest brainchild to life. He knows he has something special, but how can he convince others of its potential and set the stage for a successful product launch? Proof of concept! The answer lies in crafting a solid proof of concept—a critical step often overlooked by aspiring innovators.

Boost Your Credibility as a Developer with Timesheet Proofs | Workstatus

In the highly competitive world of software development, building a strong reputation and establishing credibility is crucial to stand out from the crowd. And one way to boost your credibility as a developer is by using timesheet proofs. In this video, we will discuss the importance of timesheet proofs in demonstrating your expertise and professionalism as a developer. We will explore how timesheets can help you showcase your project management skills, accurately track your progress and billable hours, and provide evidence of your work to clients and employers.

Consumers expect AI to radically transform service

It’s clear that we’ve entered a new era in artificial intelligence and companies around the world are grappling with how to respond to this constantly evolving technology. Zendesk research indicates that AI will affect every customer touchpoint and businesses that want to remain competitive must have a thorough understanding of what consumers want and expect from the technology.

Everything One Should Know About Remote Working Model ..!

When we talk about remote working, it is not a completely new concept that is being discussed now, but it was earlier limited to one or two people in the business at higher ranks of founder or CEO level who can do their work while traveling to different locations and working on their own schedule. Yes, the basic definition of remote working is working from home rather than in an office.

23 Best Chrome Extensions for Productivity in 2023

Chrome store is a huge reservoir of extensions that can bring wonders to your mind. However, apart from all those apps, a few standout, known as Chrome extensions for productivity. The digitized workplace has brought a lot of distractions that eventually eat your time away, and no matter how busy you act, you look desperate at the end of the work week to fulfill the agenda.

First Contact Resolution (FCR): What is it and How to Improve it?

Name one person you know who has never contacted a company's support. There probably isn't one, is there? What about someone who was dissatisfied when they solved their issue on the first contact? Nobody. First Contact Resolution (FCR) is a rewarding experience for every customer. It's likely you've been there. You want to contact support and get your problem solved the first time round. And when it happens, you feel relieved, and your satisfaction with the company grows. Now take the company's side.

A Complete Guide to Manage a Hybrid Workforce

Most studies reveal that employees might never be ready to go back to office, at least not on a full-time basis. In fact, a recent Satista study revealed that 73% of global employees wanted to retain the flexibility of their current work schedules. However, 67% of these same workers also said that they did look forward to more face-to-face interactions with their coworkers.