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ITSM Enterprise Architecture: Guiding Change and Implementation

As businesses develop, their need for organization and consistency grows. A larger ship takes longer to turn, and the same principle applies to large firms that require buy-in from numerous departments to properly implement change. As a result, standard practices and concepts have emerged to help business leaders better organize their operations. Enterprise architecture represents one of these concepts, and ITSM provides a comprehensive set of best practices and procedures.

What's Behind the Big Tech Layoffs. Skills to Keep Your Job

The tech industry is booming, and with it comes an ever-growing demand for talented workers. However, this growth has not come without its costs, as we have seen in the recent wave of tech layoffs. During the last 2 quarters of 2022, tech companies like Microsoft, Meta, Amazon, IBM, and Twitter (amid all the controversy) have announced and executed layoffs totaling tens of thousands of employees. This has left many people wondering: why are tech companies laying off so many workers?

Why Should Companies Invest in Employee Monitoring Software?

When an organization witnesses its growth, it starts adopting new policies that manage employees and the work environment. However, one of the critical questions that run into the debate is should an organization invest in employee monitoring software? Many would prefer trusting their employees without watching their work nature. For many commercial organizations, workplace monitoring is not required according to their owners.

What is Employee Monitoring Software - A Brief Overview & Importance

Employee monitoring is the major concern of many organizations today. Most business owners suffer from employee monitoring problems and they are searching for how to monitor employees what is online employee monitoring software? The employee monitoring system is used to collect information about employees’ activities & behavior at the workplace. According to Research Conducted by International Data Corp(IDC), 30-40% of employees do non-work-related activities on the internet.

Constructive Feedback: Why It's Important & 7 Ways to Give It

Harvard Business Review claims that “constructive feedback — both positive and negative — is essential to helping managers enhance their best qualities and address their worst so they can excel at leading.” However, the way the feedback is given is equally important: In this blog, we’ll explore why constructive feedback is so important and provide seven practical ways to give it effectively.

What is Stealth Employee Monitoring Software? Everything About It

Have you ever wondered what is stealth employee monitoring software? If you have not, then many other people have experienced the same issue. Do you need to know what is it? Keep reading and discover how Stealth Employee Monitoring Software can help you improve your corporate culture and give you a better workplace environment.

All That Glitters Isn't Gold: Why Conversational AI Needs More Than Just a Shiny UI

Customer service (CS) platforms have been adopting conversational AI at incredible rates as consumers expect a higher quality customer experience. Many of these platforms are rushing to break into the market and boost sales but are making some basic mistakes in the process. The focus for newly emerging technologies has been predominantly on user interface (UI) and aesthetics rather than functionality and performance.