Teams | Collaboration | Customer Service | Project Management

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15 essential templates for team practices from Agile experts

Agile practices are a crucial part of agile teamwork – they’re when collaboration is in high-gear and the creative juices really flow. But with more and more agile teams doing remote or hybrid work, it can be challenging to replicate the magic that happens when you’re all gathered around a physical whiteboard with a box of shared bagels and sticky notes in tow.

Dynamic Teams: Real-World Examples of Effective Teamwork in 2023

Although there is a tendency to extol the virtues of leaders, innovators, and outstanding individuals, it is important to acknowledge that no one can achieve anything alone. The backbone of any successful enterprise is a strong and cohesive team that works in concert. By promoting a collaborative mindset within the organization's culture, businesses can enjoy the benefits of teamwork, such as increased productivity and sustained growth.

How to Pay Independent Contractors

Are you an employer who hires independent contractors? Are you looking for a step-by-step guide on how to pay them? If so, you’ve come to the right place! This blog post will provide you with a step-by-step guide on how to pay your independent contractors using a method known as the “1099 payroll.” This payroll is a system that allows employers to withhold taxes and other deductions from an employee’s paycheck.

What Is a Milestone Chart and Why Is it Important?

Successful project managers are familiar with the challenges of their jobs. Some of those are a lack of clear goals, tight deadlines, improper resource allocation, and poor communication. Similarly, they are also aware of smart solutions like the Milestone chart! According to studies, the risks of a project failing are very high: According to an article from the Project Management Institute, one reason that many projects fail is the lack of planning.

How To Wipe Out Biggest Drawbacks Of Employee Monitoring Software?

Employee Monitoring Software helps to boost productivity, evaluate employee performance, time management and understand the reasons behind why someone is not being able to put enough effort & output. It has many other awesome benefits but like everything in this world – it also has its cons, there are some minor drawbacks of employee monitoring software; It’s just how you choose to handle it and how you have to be prepared for the negative effects of employee monitoring as well.

There's a contradiction at the heart of modern collaboration.

“Collaborative Intelligence is information that can diagnose problems in your organization, like which teams aren’t working well together or who’s overloaded with work.” Dr. Rebecca Hinds, Head of The Work Innovation Lab, will go in-depth on the effectiveness of Collaborative Intelligence at Asana Forward on March 28, 2023.

MoSCoW: The Simple Framework for Effective Prioritization

In any product development process, it’s essential to identify what needs to be done and prioritize the work items effectively. Prioritizing can be tricky, especially when dealing with numerous requirements! Lucky for us, that’s where the MoSCoW method comes in handy. The MoSCoW method is a prioritization framework that helps product teams categorize their work items based on the order of their importance.

Help Desk vs. Customer Service: Different Tools for Different Purposes

In the same way that a CRM and an ITSM tool are not equal, help desk and customer service fulfill different roles and therefore have different requirements. Customer service is about Customer Experience (CX), whereas help desks are more technology focused. Additionally, both functions have different toolset requirements.

Made in Basecamp with Hilary Fitzgerald Campbell

Hilary used to keep her client notes, doodles, ideas, and invoicing scribbled on post-its, napkins, a pile of sketchbooks, emails and texts. Then she discovered Basecamp. A refreshingly simple project management app, whether you're tech-savvy and have a project manager, or you're a cartoonist that has to do it all.