Teams | Collaboration | Customer Service | Project Management

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7 great SEO tools for your agency

Meta descriptions, content marketing, link building, analytics; there are dozens of factors that go into building successful SEO strategies for your clients that get results. Luckily, gone are the days of handling all of these many, many factors manually. There are a ton of tools on the market designed to help your agency create effective SEO strategies that get search engines to notice your client’s website — and rank it higher in search engine results pages (SERPs).

Simplifying notifications with the Courier iOS SDK

Push notifications are a valuable tool for keeping users informed and increasing their engagement with your app. You can use push notifications to alert users about promotions, new content, or any other important updates. While push notifications are a powerful tool, setting up push notifications in iOS can be a daunting task that requires a significant amount of effort and time. Fortunately, the Courier iOS Mobile Notifications Software Development Kit (SDK) simplifies this process.

7 Tips and Techniques to Boost Intrapersonal Communication

Unlike interpersonal communication, which is a conversation between two and more people; intrapersonal communication is communication with yourself, reflecting on your thoughts, and getting to know yourself better. It’s super essential for personal growth and development and even has a big impact on your mental health and overall well-being.

Five Industries Where Business Process Optimization Is Vital

The digital age brought a new commodity for businesses: data. Businesses are making huge strides in their operational efficiency by harnessing insights gleaned from this data through business process optimization. Business process optimization, or BPO, relies on this data and enables companies to fine-tune all sorts of processes. In some industries, especially those considered critical infrastructure, a strong business process optimization strategy is vital to their ability to keep pace with demand.

Automate Slack and MS Teams Notifications using Node.js

There are ways to integrate cross-channel notifications via individual APIs, but we’re here to provide you with a quick guide to send across your preferred channels in one single API call. This guide will focus on sending and automating messages via Slack, MS Teams, and any other channel of your choice from your Node.js applications. You can also automate Slack and Microsoft Teams notifications using Python. This blog is a comprehensive setup guide.

ITSM Analytics: Tips, Tricks, and Secrets

IT service management involves complex practices and procedures, especially as companies grow. As a result, keeping a close eye on every aspect of the service management framework can be challenging to ensure that all core functions are being performed efficiently. In addition, manually auditing an ITSM system can take much time, and this takes from the time available actually to correct issues or inefficiencies as they arise.

Employees are asking for a salary raise - what a boss should do

Employees are asking for a pay rise more than ever before. In fact, in a recent study, it was found that almost half of all employees have asked for a raise in the last 12 months! If you’re a boss, this can be a tricky situation to navigate. How do you respond when your employee asks for a pay rise? Do you give them what they want? Or do you try to negotiate? Don’t fret! In this blog post, we’ll provide some tips on how to handle this situation. Let’s start!