Teams | Collaboration | Customer Service | Project Management

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The 7 Best Ecommerce Chatbot Solutions and What Makes Ecommerce Bots Succeed

From product recommendations to one-on-one personal shopping and customer support to order management, the use cases for ecommerce chatbot solutions are endless. This is why the eCommerce industry was one of the first industries to embrace chatbots and conversational AI virtual assistants, and why it’s more important than ever for companies in this industry to deploy the best eCommerce chatbots to assist their customers.

What are Functional Requirements? A Comprehensive Guide with Examples

Functional Requirements provide the fundamental architecture of a project. This document describes how a solution will meet the customer’s needs and business objectives by outlining specific functionality that must be delivered both in terms of user interaction as well as system operation. Functional requirements help divide complex projects into manageable tasks, offering clarity on the scope of work to be performed.

HubSpot and ChatGPT Integration

As technology continues to advance, businesses are constantly seeking new ways to improve customer experiences and streamline operations. With the constant rise in the impact of AI in work scenarios, you can now give your team the AI assistant they’ve been looking for right in your HubSpot account. Recently HubSpot made a way to improve the HubSpot experience by integrating with ChatGPT the artificial intelligence (AI) bot. This integration can provide significant benefits for businesses.

Balancing Cognitive & Emotional Culture for the Employee Experience - Interview with Laila Tarraf

This episode features an interview with Laila Tarraf, author of Strong Like Water. After losing her parents and husband, Laila learned that compassion was essential in her personal and professional life. Prior to writing her book, Laila served as the Chief People Officer for Allbirds and Peet’s Coffee, and was the Vice President of HR for Walmart.com. In this episode, Amanda sits down with Laila to discuss leading with love, harmony between company values and felt experience, and psychological safety.

Top 10 Value Additions of Convene to Board Meetings

Board meetings are a critical action that allows company directors to discuss and address company-wide concerns. This is where executives come together to make decisions of strategic importance. Every executive committee wants to run an efficient meeting, but the process can be increasingly time- and data-intensive. But with the rise of board management software, boards can streamline meeting processes and ensure efficiency at the same time.

How AI and data analysis can help your business provide the personalised service customers demand

Businesses should know a lot about their customers. After all, most companies possess significant data about the people who buy their products and services. But here’s the problem: much of that data remains untapped. Not being able to harness the power of that data means companies face real danger.