Teams | Collaboration | Customer Service | Project Management

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Setting Up Basecamp Notifications - Basecamp Basics

Sometimes you want to get all the alerts, so you know the minute something happens in an important project. But other times, you just need to shut it all off so that you're not getting interrupted and can do focused work. In this Basecamp Basics video, Kimberly from Basecamp's Customer Success team walks through how to adjust your Basecamp notifications for how you like to work. You'll learn about changing your notification settings from being either "On the Project" or "Just Following". Need to temporarily turn off notifications all together? This video reviews how to do that with What you Work Can Wait and Focus Mode.

Starting a Basecamp Project - Basecamp Basics

One of the best ways to get started in your new Basecamp account is to start a project. In this Basecamp Basics video, Kimberly from Basecamp's Customer Success team walks through how to start a new project and explains invite-only projects vs. all-access projects, the five project tools that are on each project at start-up, and shows how to change, rename and duplicate tools within a project. You'll also learn how to link to an outside tool or service with the Doors feature.

Everyone's Talking About Toggle Tax: Here's Why

I first started talking about toggle tax when I started working with Mio in 2018. It didn’t have a name back then but we recognized that switching between apps all day had a detrimental effect on both our brains and our pockets. It was obvious that, when enterprises have multiple messaging apps, the time spent navigating from one app to another was causing a disconnect between employees and taking at least a few seconds to get to where they desired.

The Triple Squeeze & The VoC : CX Trend Overview

High inflation, talent scarcity, and supply chain challenges are all merging together to create what we refer to as “the triple squeeze.” In short, it’s a tough market out there, and CFOs are feeling the pressure – as per Gartner, 47% find it difficult to find and hire enterprise talent, 50% still see a significant wave of workforce resignations, while 48% believe that supply chain volatility and shortages will last beyond 2022.

What is a Basecamp Project? - Basecamp Basics

To understand how Basecamp works, you have to understand what a project is. In this Basecamp Basics video, Kimberly from Basecamp's Customer Success team explains the four ways that projects can be used – as a headquarters for your entire company, as a hub for an internal team or department, for time-based work, or as a subset of work from a larger project. Videos in the Basecamp Basics Series.

A comprehensive guide to remote project management

Project management is a broad discipline filled with countless details and touching every corner of a project. Keeping on top of all those details, tasks, and people can feel overwhelming even in ideal circumstances! As more and more teams have gone remote these days, many project managers are experiencing a new layer of complexity as they delve into a new type of project management: remote project management.

Understanding the Basecamp Home Screen - Basecamp Basics

In this Basecamp Basics video, Kimberly from Basecamp's Customer Success team walks through the Basecamp Home Screen. You'll learn how to add your company logo, pin your most important projects to the top, view projects in a list, and quickly jump between projects with a quick keyboard command.