Teams | Collaboration | Customer Service | Project Management

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Live Chat Agent Software: Definition and the Benefits

Live Chat Agent Software: Quality customer care plays a vital role in an organization’s overall growth and continuity. How you respond and resolve customer issues and concerns determines the long-term success of your business. Investing in quality tools such as live chat agent software is important. The software helps you solve many problems centrally, thus, enabling you to offer satisfaction to your customers.

Zulip 6.0: Threaded open-source team chat

We’re excited to announce the release of Zulip Server 6.0, containing hundreds of new features and bug fixes! Zulip is an open-source team chat application designed to help people collaborate to solve any challenge. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication. Fortune 500 companies, leading open-source projects, and thousands of other organizations use Zulip every day.

Ultimate Guide for a Successful Strategic Marketing Plan

Having a successful marketing plan is essential for any business. But creating one can be difficult, time-consuming, and expensive. In today’s world, success depends on being able to market your products or services effectively. But how can you achieve this goal if you don’t know where to start? That’s where a successful strategic marketing plan comes in.

Why do businesses choose nTask project management apps instead of Asana or SmartSheet?

If you’re looking for an efficient and user-friendly project management app, nTask is your best option. nTask is appreciated and used by businesses for its comprehensive features and its intuitive design. It’s easy to find the information you need, and the app is easy to use – even for beginners. Plus, nTask offers some great features that other project management apps like Asana or SmartSheet don’t, such as dashboards and integrations with other tools.

Drive revenue during an economic downturn

CEOs are getting nervous. According to a quarterly survey of business leaders conducted by the Conference Board, 98% of US-based CEOs say they are preparing for an economic recession over the next 12 to 18 months. European leaders are even more fearful – 99% believe a recession is imminent. “CEOs are now preparing for near-inevitable recessions in both the US and Europe”, Roger W. Ferguson, Jr., Vice Chairman of the Business Council and Trustee of the Conference Board said.

Selecting the best Free Gantt Tool for your Business

Time management is critical for any business, and Gantt charts are a precise way of tracking progress and deadlines. In fact, they’re so helpful that they’ve become an essential tool in many industries, including project management, engineering, and marketing. In this article, we’ll introduce you to the 12 best Gantt chart tools that will help you manage your tasks more effectively.

The 6 best HIPAA-compliant patient communication platforms

Patient communication platforms are management systems that pull every bit of information about patients (including all previous communication) located in multiple channels in a single window. Clinics and other healthcare-related businesses use them to improve patient experience and increase operational efficiency. Today, patients want a different way of communicating with their healthcare providers.

Unify Siloed Systems for a Cohesive Employee Experience | Simpplr

Siloed systems are, by nature, isolated from other departments, resulting in mass miscommunication. Some of the issues that arise include: For example, if your marketing team can’t access your sales information, then they’re only getting part of the picture–and this incomplete data leads to lost time and money. And then, that same marketing team may formulate data differently than the sales team, and that’s where errors occur.

How to Balance Work Deadlines using Productivity Monitoring Software

Do you know how to balance work deadlines? Do you want to accomplish your projects on time and before deadlines? Have you thought of the process at any time? If no, then here is the answer, you can balance work deadlines using productivity monitoring software. But how? Is it easy to maintain your work-life balance using trendy technologies?