Teams | Collaboration | Customer Service | Project Management

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The All-New Report Builder Experience in Freshworks Analytics

Say hello to a more delightful analytics experience. Here’s the host of new feature enhancements that await you: With Analytics, you can deep dive into your data and obtain insights, specific to your business. Analytics is a platform built for everyone - you decide which metrics you want to track, how you want to see them and you can do it without having to write even a single line of code.

Element is a leader in The Forrester Wave: Secure Communications, Q3 2022!

We’re incredibly excited to share this news! In our view, being identified as a leader in The Forrester Wave for Secure Communications (Q3 2022) is a powerful validation of the benefits Element brings to large enterprises and governments. In Forrester’s words Element is a great fit for “...organizations that prioritize flexibility, federation, and data sovereignty”. We are always having conversations with our customers about these three benefits.

5-step internal communications strategy: Reducing the chaos of how teams talk

Anyone who played the telephone game as a kid knows the importance of accurate communication. It may sound dramatic, but being able to accurately and thoroughly communicate with team members may be the difference between companies reaching their goals and going out of business. Workplace communication has always posed a struggle, and the challenges have increased with the recent rise of remote work.

8 Most Essential Agency Management Software For An All-Star Marketing Firm

Efficient marketing operations are a mix of strategic planning, outreach, communication, teamwork, and much more. Managing all these elements manually could be challenging, especially for agencies that run campaigns for multiple clients simultaneously. As a result, marketing agencies need specialized software tools to streamline and optimize their operations. Such agency management software can help them serve more clients without a massive team and improve profitability.

Role Of Communication In Increasing Operational Efficiency

Have you ever been in a job situation where you have no idea what to do? You look at the others, and they appear to be just as confused as you are, and you realize that no one else has any clue about what they should be doing either. If you run a business, you quickly learn that good communication is paramount and one of the primary keys to maintaining a productive business. Communication affects every single aspect of your workplace, especially when it comes to your place of operations.

Does Employee Monitoring Increase Productivity

There is no doubt that employee productivity is a crucial factor in the success of any business. When employees are productive, the company benefits in several ways. Many businesses have implemented employee monitoring to keep their employees in high productivity. But does employee monitoring increase productivity? Find a comprehensive answer to that question in this article.