Teams | Collaboration | Customer Service | Project Management

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Coming Home to Talk About the Future of Employee Experience with Parag Kulkarni, CTO at Simpplr

After so many podcasts, it is nice to return home. And by home, we mean back to the Simpplr family. Amanda Berry, Manager of Corporate Brand & Communications at Simpplr, has spoken with a bevy of subject matter experts in the Cohesion Podcast. In the 16th podcast, she was joined by Simpplr’s own Chief Technical officer, Parag Kulkarni.

Upgrade Your Live Chat Experience with New Bot Images

Human brains are wired to process images 60,000 times faster than text. The age-old adage that “a picture is worth a thousand words” is apparently severely undershooting it. Not only that, but an image has the ability to instantly traverse cultural and lingual barriers. Heard of the painting The Starry Night by Vincent van Gogh?

Lawyer Time Tracking Software (5 Options)

Are you looking for the best lawyer time tracking software? Your search is over. We’ve got you covered. After browsing the market, our team has identified the five best time clock solutions for lawyers and attorneys. If you are finding it challenging to identify a suitable employee time clock software solution, one of these platforms will certainly meet all your law firm’s needs.

Intranet vs. Extranet: What's the Difference?

With the rise of the hybrid and digital workplace, we must rethink the ever-changing workplace norms to foster an innovative and inclusive work environment. However, among new emerging workplace strategies and new technologies, sometimes it is crucial to start with the basics. Although “intranet” and “extranet” sound quite familiar, they both serve a unique purpose in your organization.

Courier Raised a $35M Series B to Make Notifications Delightful

We’re excited to announce that we’ve raised $35M to provide engineering teams with fantastic notification infrastructure! The round was led by GV with participation from our existing investors at Bessemer Venture Partners and Matrix Partners. “Courier is building the future of notification infrastructure. The company has a fast-growing set of customers with a need to provide the best possible notification experience.

4 tell-tale signs you have poor resource management at your agency

Your resources are your most valuable players at your agency. Unfortunately, it's not uncommon for agencies to experience bouts of poor resource management which can lead to poor performance and dissatisfied employees and clients (which is never good!). Have you been wondering if your agency is struggling with resource management recently?

An Introduction to Business Process Improvement

No matter just how well things are going, there is always room for improvement. This applies to your organization as well as to just about everything in life. Process improvement is the practice of identifying and enhancing business processes in order to fight redundancies, optimize performance and productivity, increase profits, and create better user experiences.