Teams | Collaboration | Customer Service | Project Management

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In-House vs. Outsourcing: A Comprehensive Guide to Choose the Right Strategy

Are you one of those who feel indecisiveness about in-house vs outsourcing: what to choose? One of the most crucial decisions that you are about to make is how to manage projects and processes effectively. Will it be by using the talents available within the boundaries of your staffing or by outsourcing to utilize the talents found all over the world? Well, it takes a lot of work to decide fast.

Data-driven decision making: A step-by-step guide

Data-driven decision making is the process of collecting data based on your company’s key performance indicators (KPIs) and transforming that data into actionable insights. This process is a crucial element of modern business strategy. In this article, we’ll discuss the benefits of data-driven decision making and provide tips so you can make informed decisions at work. If there’s a looming decision ahead of you at work, it’s often hard to know which direction to go.

The EU Working Time Directive: Everything you need to know

In today’s fast-paced world, achieving a healthy work-life balance is more important than ever. When work consistently encroaches on personal time, it can take its toll on employees’ physical and mental health–not to mention its impact on business performance. A big part of achieving this balance is making sure people have enough time for leisure without having to work long hours.

Teams V2 Synthetics and Real-User Monitoring Support

With the release of Microsoft Teams 2.0 and the Classic Teams client nearing its EOL (end of life), we were eager to explore the changes that Teams 2.0 brought about. Today we will look into the new features and architecture of Teams 2.0 as well as provide insight into the changes and improvements to the CloudReady Teams Messaging and Teams AV sensors.

Operation Efficiency: Your 5-Step Battle Plan to Conquer Chaos & Crush Goals

Explore five cutting-edge approaches to supercharge your team's output. Learn how Insightful's innovative time logging software tools can support the implementation of these methodologies, from AI-driven insights to Agile workflows, helping you overcome productivity hurdles and achieve remarkable results.