Teams | Collaboration | Customer Service | Project Management

Fun icebreaker questions and team building activities for virtual team bonding

This article was originally published on April 13, 2020, and was updated on Sept. 29, 2023. Virtual team bonding activities like fun icebreaker questions are a great way to knock down virtual walls and help teams get to know each other.

Abby Sininger on How to Become a Help Desk Technician

Have you ever wondered how to become a Help Desk Technician? Success in this dynamic field hinges on three crucial ingredients: adaptability, dedication, and the ability to build meaningful connections. In the 68th episode of Ticket Volume, our host and InvGate Product Specialist, Matt Beran, engages in a captivating conversation with Abby Sininger, a rising star in the world of IT.

Preventing Employee Burnout: A Holistic Approach

In an age where productivity reigns supreme, employee burnout lurks in the shadows. Dive into our comprehensive guide on understanding, preventing, and mitigating burnout. Explore data-driven insights on employee burnout and discover holistic strategies, including the transformative role of Insightful's remote employee management software, to foster a healthier, more resilient work environment.

Managing Non-Compliant Applications: A Proactive Approach to Risk Management

Navigate the challenges of non-compliant applications in the modern business landscape. Explore comprehensive desktop monitoring and management solutions to bolster security, maintain compliance, and foster a culture of proactive risk management.

How to Integrate Multiple Help Desks Into One ITSM Solution

Managing multiple help desks across different departments and teams is challenging. And working with various vendors adds an extra layer of complexity, inefficiency, and expenditure. But there's a way to integrate multiple help desks into one ITSM solution, as you can see in this video! Having a single point of contact has many benefits, including: So, what are you waiting for? Unify the help desks of multiple departments into InvGate Service Desk and consolidate your IT, HR, Finances, and Maintenance service offering!

Values of Idle Time Tracking for Businesses

Idle time which is also known as free time or unproductive time is time when employees are not engaged in any productive work. This includes break time, meeting time, etc. The prominent causes of idle time in offices are system breakdown, seat shifting, interrupted internet connections, personal breaks, strikes, meetings, and similar other reasons.Since employee idle time is a crucial component of workplace productivity, knowing it better is essential.

Beyond the Ordinary: Exploring Game-Changing Productivity Books

Pursuing productivity has become a relentless journey in a world that never stops moving. We all strive to accomplish more in less time, to unlock our full potential, and to soar beyond the ordinary. But how do we embark on this quest for peak efficiency and effectiveness? The answer often lies in the wisdom and insights found within the pages of books.