StartingPoint

Redondo Beach, CA, USA
2020
May 22, 2023   |  By StartingPoint
From supporting data-driven decision-making to improving employee satisfaction, business workflow automation can play an important role in facilitating digital transformation across any organization. With the right tools in place, you can radically enhance team productivity and leverage business workflow automation to elevate customer experiences.
May 16, 2023   |  By StartingPoint
Email automation workflow tools offer the following benefits: ‍ ‍ When it comes to email automation workflow tools, finding the right solution is critical to creating effective campaigns that fire on all cylinders. If you want to harness the full potential of email to increase customer engagement and streamline workflows, you need the best tools available at your fingertips to spearhead campaigns and take your workflows to new heights. ‍
May 2, 2023   |  By StartingPoint
Are you leveraging email workflow automation tools to boost your productivity? ‍ Straight off the bat, here are a few potential use cases of email workflow automation tools: ‍ ‍ With the right implementation, email workflow automation tools have the potential to help streamline both outreach and marketing campaigns. You can also use workflow automation tools to craft onboarding sequences for new customers and accelerate internal communication.
Apr 21, 2023   |  By StartingPoint
Digital transformation is the process of integrating digital technologies into various areas of a business to modernize, optimize, and streamline key business processes. This can alter the way a business operates and delivers value to customers. The digital transformation journey can often include major shifts in culture, processes, and technology.
Apr 20, 2023   |  By StartingPoint
Digital workflow automation can offer the following benefits: ‍ ‍ With no shortage of potential benefits, businesses should consider embracing the possibilities of digital workflow automation. You can use a platform like StartingPoint to begin automating your workflows and taking your business to the next level. The right workflow automation platform can transform your business operations and elevate service delivery for customers.
Apr 10, 2023   |  By StartingPoint
Intelligent workflow automation can offer the following benefits: ‍ ‍ If you can harness the power of intelligent workflow automation, it has the potential to transform your operations and enable you to deliver on customer expectations. StartingPoint can provide your team with the necessary tools to embrace intelligent workflow automation. Before breaking down this platform, let’s take a step back and define what intelligent workflow automation is.
Apr 4, 2023   |  By StartingPoint
Straight off the bat, workflow automation for small businesses can offer the following benefits: ‍ ‍ If you can harness the right solutions, automation can play a powerful role in elevating your workflows and enabling your business to reach new heights. Rather than embracing a wide range of different solutions, it’s often best to keep your technology stack small and nimble. Using too many automation tools can result in convoluted workflows. ‍
Mar 25, 2023   |  By StartingPoint
What are the best ClickUp alternatives? There is no shortage of project management software solutions available on the market today. If you are looking for ClickUp alternatives, you should consider project management platforms with the following features: ‍ ‍ It’s tough to find a solution that ticks all of these boxes. However, you’re in luck. This guide will explore the best alternatives to ClickUp on the market.
Mar 20, 2023   |  By StartingPoint
With no shortage of software for management consultants to choose from, driving operational efficiency and hitting key business objectives has never been easier. In today's rapidly changing business environment, it's critical for management consultants to equip themselves with all the necessary applications and platforms to adequately support their clients. When management consultants have access to the right technology stack, it can immediately elevate service delivery and enable their clients to access higher service levels. To provide your clients with the best possible support, you should leverage a range of tools to transform your workflows and take your consulting business to new heights.
Mar 13, 2023   |  By StartingPoint
What are the best Basecamp competitors? When it comes to project management software, there is no shortage of options on the market for you to choose from. If you are looking for the best project management software, pay close attention to those with these features: ‍ ‍ Those looking for Basecamp alternatives have come to the right place. This guide will break down the best alternatives to Basecamp on the market.
Nov 1, 2021   |  By StartingPoint
StartingPoint is a workflow management and customer operations platform for consultants and agencies helping these companies easily manage clients, customers, and visibility.
Jun 18, 2021   |  By StartingPoint
In this video, we show you how to create inquiry templates to have an easy way for your Team Members to send inquiries to your customers within StartingPoint for your team members. StartingPoint is a workflow management platform for service-focused companies and teams. Our platform helps companies retain customers, save money by using less software, save time by centralizing information and data, and improve operational efficiency through simple workflow to make sure nothing falls through the cracks for your customers and your team members.
Jun 18, 2021   |  By StartingPoint
In this video, we show you how to create response templates to have an easy way to answer customer questions and inquiries quickly within StartingPoint for your team members. StartingPoint is a workflow management platform for service-focused companies and teams. Our platform helps companies retain customers, save money by using less software, save time by centralizing information and data, and improve operational efficiency through simple workflow to make sure nothing falls through the cracks for your customers and your team members.
Jun 18, 2021   |  By StartingPoint
In this video, we show you how to update your notification templates to have an easy way to notify your customers or team members within StartingPoint. StartingPoint is a workflow management platform for service-focused companies and teams. Our platform helps companies retain customers, save money by using less software, save time by centralizing information and data, and improve operational efficiency through simple workflow to make sure nothing falls through the cracks for your customers and your team members.
Jun 17, 2021   |  By StartingPoint
In this video, we show you how to create an on-boarding or checklist template to have an easy way to complete tasks within StartingPoint for your customers. StartingPoint is a workflow management platform for service-focused companies and teams. Our platform helps companies retain customers, save money by using less software, save time by centralizing information and data, and improve operational efficiency through simple workflow to make sure nothing falls through the cracks for your customers and your team members.
Jun 17, 2021   |  By StartingPoint
In this video, we show you how to create project templates to have an easy way to initiate projects within StartingPoint for your team members. StartingPoint is a workflow management platform for service-focused companies and teams. Our platform helps companies retain customers, save money by using less software, save time by centralizing information and data, and improve operational efficiency through simple workflow to make sure nothing falls through the cracks for your customers and your team members.
Jun 17, 2021   |  By StartingPoint
In this video, we show you how to create checklist templates for team members to remember their day to day tasks within StartingPoint for your team members. StartingPoint is a workflow management platform for service-focused companies and teams. Our platform helps companies retain customers, save money by using less software, save time by centralizing information and data, and improve operational efficiency through simple workflow to make sure nothing falls through the cracks for your customers and your team members.
Mar 2, 2021   |  By StartingPoint
Shared services teams are often challenged with supporting many individuals within a company. Less resources, e-mail, shared inboxes, and disconnected systems are all issues these teams face. How can this be solved to make work more efficient, save time, and save money? StartingPoint is a simple SaaS customer operations and experience platform that helps organizations manage on-boarding, project management, service and helpdesk support, and task and team management in one unified solution. StartingPoint can be deployed and customized within one hour and no actions take more than 5 clicks.
Feb 18, 2021   |  By StartingPoint
Customer service is a regular challenge for service-based companies. Customers ask "What is the status of my request".."Did you receive my question?" .. "What is the status of my project?"... "Did you get the file I sent to you?"...All of these can lead to confusion. Service-based teams are also using a lot of different tools to support a customer and none of the tools talk together. These challenges lead to wasted time and money. How can service-based companies solve this problem?
Jan 6, 2021   |  By StartingPoint
Tonya McKenzie shares her testimonial of utilizing StartingPoint to create efficiency within her business to drive higher customer satisfaction and a better customer experience through improved communication.

StartingPoint is a SaaS customer operations and experience platform for service-based companies, firms, and teams to simplify customer on-boarding, project management, helpdesk and service management, team management, and communication. StartingPoint can be deployed and customized in one hour, no actions take more than 5 clicks, and is simplified for non-technical business leaders and teams.

StartingPoint eliminates the need for professional services companies and teams to use multiple SaaS solutions that complicate the customer experience. StartingPoint's simple platform increases the satisfaction, retention, and service delivery for your customers in one hour.

Simplify Your Customer Experience and Operations:

  • Client-Labeled Interface: Have the ability to maintain your logo, brand, and simplify engagement with a single portal for all customers.
  • Service Management: Drive streamlined communication for your customers and clients in one portal for all employees to assist.
  • File Storage: Securely allow customers to upload, retain, and file documents to be shared between your customer and your team.
  • Team Management: Add team members to the platform to be focused on providing amazing support.
  • Workflow Automation: Create efficient workflow within your company to ensure your customer needs are met.
  • Custom FAQs: Develop FAQs that can be retrievable by your customers to provide self-service.

Solving The Disconnected Customer Experience.