Teams | Collaboration | Customer Service | Project Management

January 2025

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exoprise

How MSPs Provide SaaS, UCaaS, and Network Monitoring

Jan 3, 2025 By Brad Saville In Exoprise
With the reliance on cloud computing continuously surging, Managed Service Providers (MSPs) are required to deliver a wider range of support services. Efficiently managing Unified Communications as a Service (UCaaS) and Software as a Service (SaaS) has become increasingly difficult but more important. To meet and exceed their clients' demands, who depend heavily on these cloud solutions, MSPs need robust Digital Experience Monitoring (DEM) tools. These tools are essential for identifying application performance issues, maintaining service quality, and ensuring an optimized end-user experience.
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chanty

Secure HIPAA Messaging Apps for Healthcare Teams

Jan 3, 2025 By Yelyzaveta Hodun In Chanty
How many times have you sent a text with vital information, be it a doctor’s note, patient data, or an important update for a colleague, and immediately thought, “Is this safe?” If you’re in healthcare-or any other field that deals with sensitive information in general-that should be the first question on your mind. It’s no longer just about speed and convenience; it’s about protecting your business and following laws like HIPAA.
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chanty

Top Internal Chat Apps for Office Collaboration

Jan 3, 2025 By Yelyzaveta Hodun In Chanty
Ever have one of those days where you send a quick message to a teammate, only to find out hours later they replied in a completely different chat thread? Or when a document you swore was uploaded to the team folder has mysteriously vanished? It’s frustrating, time-consuming, and all too common. Effective communication should be smooth, not like a treasure hunt. That is where internal and office communication apps step in to save you from the daily chaos of being disconnected by tools.
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chanty

6 Employee Engagement Activities Your Team Should Try

Jan 3, 2025 By Yelyzaveta Hodun In Chanty
There’s something powerful about a workplace where laughter echoes, ideas flow freely, and each person feels like they really belong. Let’s face it, though-too many days, the grind takes over and that magic of connection gets lost. Team members are sitting side by side and working remotely, working on tasks, but that spark which lets them feel a part of something big starts to burn out.
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troop messenger

How Hybrid Teams Can Enhance Their Eye Health to Boost Productivity and Collaboration

Jan 3, 2025 By Archana Dasa In Troop Messenger
In today's work environment, the emphasis on employee health and wellness is more critical than ever, particularly as many teams transition to hybrid models. While workplace safety primarily revolves around physical injury prevention—from minor slips and falls to more significant machinery-related incidents—a less visible concern is emerging: eye health. As remote and hybrid work becomes a staple, the rise in screen time brings many vision problems that can severely affect productivity.
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chanty

Chat Tools and Applications to Reduce Work Chaos

Jan 2, 2025 By Anastasia Matveyeva In Chanty
You know that feeling when you’re juggling a dozen things – prepping for a meeting, coordinating with your team, and trying to stay on top of your to-do list? Now, imagine doing all of that without a solid communication tool. Chaos, right? Today, getting work done isn’t just about how much you do, it’s about how well you do it together.
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troop messenger

How Troop Messenger Became the Best Instant Messenger in 2025

Jan 2, 2025 By Archana Dasa In Troop Messenger
An instant messaging tool that is robust, safe, and feature-rich is essential at a time when digital communication is the foundation of productivity. Troop Messenger is the top instant messaging app of 2025 out of a plethora of others. Let's examine the features and path that revolutionized the chat app market.
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UNCUT: Optimize your mindset with coach Ben Crowe | Experts Unleashed | Atlassian

Jan 2, 2025 By Atlassian In Atlassian
*** The first episode of Experts Unleashed featured the legendary coach, Ben Crowe, and was originally released as a cut-down version to reduce the overall length. Well, we’ve changed our minds and are re-releasing the episode UNCUT! Watch the full Ben Crowe episode (bloopers…retakes…everything!) in this special edition of Experts Unleashed. ***
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asana

The 6 phases of construction project management (CPM)

Jan 2, 2025 By Julia Martins In Asana
It’s hard to think of an industry with more moving pieces and active stakeholders than the construction industry. From materials to suppliers, keeping your construction project in order, on time, and on budget is a task unto itself. Luckily, that’s where construction project management (CPM) comes in. With effective CPM, you can track your work, your team members, and your deliverables in one easy place.
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teamsupport

Choosing the Right Customer Support Solution for Your Business

Jan 2, 2025 By Riley O'Donnell In TeamSupport
Customer support software is a pillar of success for SaaS businesses across any industry. With an ever-increasing dependency on technology, choosing software that can be customized to your needs is necessary to the use of a digital platform. Choosing the right solution for your organization is vital to the success of your company and your customer satisfaction ratings.
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DeskTrack

7 Workplace Challenges for 2025 & How to Overcome Them

Jan 2, 2025 By DeskTrack In DeskTrack
Overcoming these 7 workplace challenges for 2025 will be crucial for business success. The truth is there are more complex issues to face these days. However, businesses who neglect them due to the good old “who cares”, will soon be out of the market. The US economy alone faces low unemployment and declining quit rates. However, beyond that is where it gets more complex. Yes, we are talking about the psychological challenges faced by employees in the workplace.
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