Teams | Collaboration | Customer Service | Project Management

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Automate your workflow with Teamwork CRM and Zapier

At Teamwork, we know how important it is to create a seamless, connected workflow. That’s why it’s so important for the tools you use every day to integrate with each other, so you and your team can work more efficiently. That’s why we’re so excited to share that we’ve recently added the ability to integrate via Zapier to Teamwork CRM!

Overcoming video conference fatigue: 7 tips from our customers

At the beginning of our shift to remote work, Asana—like many companies—encouraged video conferencing as a way to connect with teammates. And while connecting over video has a lot of advantages, prolonged remote work is also bringing to light the fatigue associated with spending large amounts of time on video calls.

ClearHub offers to help businesses with Atlassian contractors, free of charge

At a time when businesses need all the help they can get, ClearHub is offering 10 businesses 4 hours with a top Atlassian contractor free of charge. The offer, which is running on a first come first served basis, will allow 10 businesses that rely on the Atlassian range of tools, the benefit of an expert to iron out any issues they might be having in using or administrating Jira or Confluence, or to help them with hands on work on certain projects.

When it Comes to Digital Transformation and Remote Work Enablement: Adapt or Perish

As we try to assess the impact of the pandemic, our thinking inevitably revolves around how this epidemiological crisis will affect the work of each of us, but also what consequences it will have on the professional scene as a whole. This year, the world faced one of the worst public health crises, disrupting all aspects of our lives. So, what are the implications for the business world? What experiences and possibly lessons can we learn from this pandemic?

We use self service to decrease ticket volume, and you can too

The Customer Advocacy team at Zendesk noticed a spike in ticket volume in the summer of 2019. There’s no way we could have known that less than a year later we’d be in the midst of a global pandemic that has resulted in a surge in ticket volumes across a wide range of industries. As the situation continues to unfold, self service is emerging as a practical solution for customers and businesses alike.

11 Experts Share Their Tips on How to Adapt to Working From Home

If you are working from home for the first time, you may have needed some time to figure out what works best for you. However, when you’re asked to do this for the very first time in a limited timeframe, what do you do then? You turn to someone who has done this before, made mistakes and learned from them, and knows the best practices like the back of their hands.

Part 2: How to Better Understand Your Customers and Become Their Champions

In Part 1 of our two-part series, we discussed some important steps for better understanding your customers. Having a happy customer is one thing, but how do you go about creating a relationship with a customer where you both feel like each other’s champion?

Asana Webinar: 5 Ways to Use Asana for Remote Work

Whether you regularly work remotely or are maneuvering this challenge for the first time ever, Asana can help! Join Niamh Gorry from Asana's Customer Education team and Katie Rowland from our EMEA Marketing team as they share their top 5 tips on how you can use Asana to keep your team coordinated and connected while working remotely.