Workativ Assistant  is a cognitive workplace automation SaaS platform designed to transform the way companies provide IT support to employees. To reduce helpdesk and IT support costs, Workativ Assistant  helps companies purpose-build a Digital Virtual Assistant with out-of-the-box automation capabilities to help employees self resolve repetitive issues and service requests autonomously without the need to contact Helpdesk. 

Workativ Assistant fully automates a request, e.g. the onboarding new employee, creating and managing distribution lists, unlocking accounts, and much more. Because of a fully automated solution, the time on resolving issues and requests are drastically reduced to a few seconds, enabling more productivity for both employees and IT Help Desk and support teams.

Workativ Assistant enables companies of all sizes to:

• Call Deflection
• Ticket Automation
• Conversational AI Self Service
• Automated Resolution
• 24/7 Availability
• Cost Reduction in IT Support
• Slack & Microsoft Teams chat-based IT Support.

Explore several ready-made automations from Workativ Marketplace.

Sign up now at Workativ.com.