Free AI for customer experience guide | Zendesk #shorts
Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Transforming Customer and Employee Experiences with Freddy AI | Siddhartha Agarwal | Refresh2024 NYC
Join us for an enlightening session from Refresh 2024 in New York, where Siddhartha Agarwal, Senior Vice President of Product Strategy and Operations at Freshworks, delves into the transformative power of Freddy AI. Discover how Freshworks is revolutionizing customer and employee service solutions for companies of all sizes. In this video, you will meet Freddy AI and learn how.
The humanising power of AI in CX
With all the hype around AI, it’s easy to forget that, no matter what industry you’re in, every interaction is ultimately in service of humans. And when we operate from this principle, we can see how transformational AI can be. This is especially true for CX leaders.
Centaurs, cyborgs & clones: 3 ways organizations are using artificial intelligence
The way we collaborate is going through a massive transformation. Already, there are many ways teams can use artificial intelligence to work together more effectively; as we move further into the future, it seems all but inevitable that the technology will have an even more profound impact on collaboration. While the emergence of AI-powered collaboration capabilities is no doubt exciting, organizations need to figure out how to balance innovative functionality with data sovereignty and security.
Dr. Fei Fei Li on maintaining our humanity as we expand the boundaries of artificial intelligence
Should your boss use AI to measure your performance? Should all knowledge workers become prompt engineers? Dr. Li answers our pressing questions about the future of AI.
Zendesk pre-built dashboard for GenAI | Zendesk product spotlight
Zendesk pre-built dashboard for GenAI | Zendesk product spotlight Track your team’s usage of GenAI tools with Zendesk’s new pre-built dashboard. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
Zendesk QA for Voice and AI agents | Zendesk product spotlight
Zendesk QA for Voice and AI agents | Zendesk product spotlight Ensure quality assurance for voice calls and AI agent interactions effortlessly with Zendesk. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
Five ways business leaders can win with generative AI
A report from Harvard Business Review Analytic Services explores how companies are making strides with artificial intelligence.
The power of vulnerability in the AI era, featuring author Mike Robbins (podcast recap)
As artificial intelligence gains traction in the workplace, authentic human connections — including showing vulnerability — are more important than ever to build trust, foster effective collaboration, and inspire innovation.
Design effective Generative AI solutions with Cloudflare architecture templates in Miro
If you’re already using Miro as a digital canvas for collaborative work, you know it excels at workflows like ideation, planning, and process design. But did you know you can also use Miro to visually map out your Cloudflare infrastructure and service deployments for your next Generative AI solution? In this post, we’ll introduce a set of new, ready-made Cloudflare architecture diagram templates available in Miro, designed in partnership with Cloudflare.