Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

How to Build a Confluence Page | Atlassian Answered

Confluence is a project management tool used by millions to write, share, and store content. In this step-by-step tutorial, we will break down how you can produce your first Confluence Page! About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.

Connecting Jira Service Management On Call Schedules to Slack

This video gives a detailed walk through of connecting Jira Service Management's On-Call Schedule to Slack using the ChatOps bot. You'll learn how to set up notifications for on-call schedules and customize the alias for easy access. About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.

Why Your Team Needs a Communication Management System - Not Just More Tools

You don’t need another app. You require a system, because without one, your team is one missed message away from being that meme dog sitting in the flames, quietly muttering, “This is fine.” Sound familiar? Endless pings on five tools. A hidden task in last week’s discussion. A simple question left unaddressed for hours, just when you need an answer now. Not that your team is apathetic. It’s that without a system, communication becomes messy.

What Medical Communication Really Means for Better Care

Sometimes, clear communication is one saved life. In the medical field, this is no figure of speech — it’s reality. From daily rounds to life-or-death moments, communication is integral to every phase of medical work. And yet, it’s often the one that breaks first. Busy shifts, endless handovers, details splintered over platforms — these are common challenges for medical professionals.

The importance of open standard federation for chat

Element will participate in the Building Sovereign Digital Workspace discussion track at UN Open Source Week. We’ve been invited to present a session titled: “The importance of open standard federation for chat.” A genuine open standard is the single most important part of ensuring digitally sovereign communications between multiple separate organisations.

6 steps to build the tech stack behind a high-performing marketing team

Your stack should speed you up, not slow you down. Yet when your CRM, CDP, and analytics tools keep data to themselves, campaigns drag and budgets drip away. The fix is a modern martech stack — a setup that blends data orchestration, workflow automation, and AI-powered personalization so you move fast and spend smart.

The Ultimate Guide to European Alternatives to Big Tech Tools

Tired of relying on Big Tech for your collaboration, communication and productivity needs? You’re not alone. Whether you’re concerned about data privacy, compliance, vendor lock-in, or digital sovereignty, the shift to European-built software is gaining serious momentum. And for good reason: these platforms respect your data, operate under GDPR by default, and are often open source or self-hosted.

Big Tech is Making Data Sovereignty Promises it Can't Keep

Microsoft CEO Satya Nadella is putting the best foot forward possible in an impossible situation. Microsoft is investing significant effort and resources into “private” and “sovereign” service offerings and curation to reassure EU customers that their data will be secure. In a recent LinkedIn post, Satya announced new sovereign offerings that he says reflect Microsoft’s commitment to giving customers choice, control, and security.

How I Do Collaborative Testing in Miro - Tips and Best Practices

Cristina, a member of Miro’s product team, shares how her team uses Miro for collaborative testing to improve product development workflows. She walks you through their process step by step, from setting up clear testing instructions and outlining user journeys to leveraging Miro’s frames, grids, and sticky notes for real-time collaboration. Cristina shows how Miro’s flexible canvas enables teams to test unexpected paths, capture insights, and keep everyone aligned, even in chaotic sessions!