Teams | Collaboration | Customer Service | Project Management

Collaboration

The latest News and Information on Collaboration, tools and related technologies.

What's new in Asana | April 2024

Welcome to the April edition of What’s new in Asana. First, create status updates faster with smart status. Asana Intelligence will start a draft status for you, pulling real-time work data in portfolios and goals and highlighting any risks, questions, and roadblocks. Next, save time by quickly duplicating entire sections of tasks within the same project. Finally, use today’s date in a custom field formula calculation to track the duration of progress or time spent on a task.

How I Do Customer Journey Mapping in Miro

Product designer Maureen is here to show you her journey map creation process in Miro. See how Maureen deep dives into understanding users' experiences, working hand in hand with them to sketch out their journey. All within the platform. She'll share the details of how she and her team brainstorm ideas to tackle insights they uncover — and craft a practical plan to move forward.

5 Examples Of Passive Communication and How To Deal With It

Professional communication can be tricky at times. When you send an email or a message, the person on the other end might not understand what you mean. Even if you spend time crafting your message, it can still be misinterpreted. This is important, whether you’re working remotely or in person. In emails or chats, you have to be extra careful with your words and punctuation to avoid confusion. As we continue to work remotely, dealing with difficult team members might become a challenge again.

Fact vs. fiction - Understanding the role of generative AI in employee-facing applications (webinar recap)

In the rapidly evolving field of artificial intelligence (AI), it can be tough to distinguish between myth and reality. The challenge intensifies for organizations exploring the use of generative AI in employee-facing applications.

Program manager vs. project manager: Key differences

You may know what project management is, but have you ever heard the term program management? While the two sound similar, you might be surprised to learn there’s a lot that sets them apart. Whether you’re searching for the right role for your team or want to improve your work management processes and methodologies, we’ll help you understand the differences between a program manager vs. project manager.

Achieve continuous improvement with as-is and to-be process mapping

In 1952, brothers Richard and Maurice McDonald closed their BBQ restaurant for three months to focus on one small aspect of their business: hamburgers. Like many other restaurants at that time, their processes were slow and inefficient. They cooked menu items to order, used non-disposable dishes, and delivered meals via carhops. To cut costs and serve hamburgers faster, the brothers took their crew out to a tennis court.

The Future of Employee Experience with Jordan Katz, Chief Insights Officer at Simpplr

This episode features an interview with Jordan Katz, Chief Insights Officer at Simpplr. In this episode, Shawn and Jordan dive into Simpplr’s Future of Employee Experience Report. They discuss the importance of personalized and efficient communication platforms, analyzing diverse data sources to create a seamless employee experience, and taking a human-centered approach to AI.

Next in EX: Unifying employee experience technology (ebook excerpt)

This is the second part of a series about the future of employee experience (EX). For the full picture, get your free copy of Next in EX: Trends shaping employee experience. Too many employees have too many tools, creating a sense of digital friction that fractures their attention, causes frustration, and limits productivity. This technology overload holds employees back instead of propelling them forward — this poor employee experience (EX) impacts key organizational outcomes.

8 Ways Technology Enhances Supply Chain Visibility

It's no secret that visibility in supply chain operations dictates the difference between successes and setbacks. With technology evolving at breakneck speeds, savvy 3PL service providers are racing to integrate cutting-edge tools that ensure nothing slips through the cracks. To showcase what’s at play, stick with us and we’ll introduce you to a group of contemporary tech solutions that are shaking up the supply chain scene from top to bottom.