Teams | Collaboration | Customer Service | Project Management

Collaboration

The latest News and Information on Collaboration, tools and related technologies.

Project management software and tools: Your best picks for 2023

Project management software connects teams, enabling everyone in the organization to prioritize the work that matters most. Software that fosters this type of high-level collaboration is essential for most companies. But at a glance, many of the tools organizations use have seemingly similar features. Use our guide to narrow down your choices and understand which tools are best for different types of companies. If you manage work, you’re a project manager. But that wasn’t always the case.

Freehand joins the Miro team

I’m excited to announce that Miro has acquired Freehand, the visual collaboration platform. At Miro, we believe that organizations on the forefront of innovation are radically focused on accelerating time to market and ensuring continuous alignment with customer needs and company strategy. More than 60 million users and 200,000+ organizations worldwide count on Miro to develop strategy, design new products and services, and manage processes through the entire innovation lifecycle.

7 ways governments can improve citizen communication

Effective government-citizen communication is crucial to promote participatory governance and informed decision-making. In today's world, governments must re-imagine the way they connect with citizens. The nature of communication and participation is moving online, just as a lot of public services do. For example, Germany made all public services accessible online in 2022 through a federal Online Access Act.

In-App Chat Solutions for Gaming Apps: 6 Essential Features

In-app chat solutions have become new avenues to engage and retain players of gaming apps. Recent years also have witnessed a revolutionary change in the gaming industry, with mobile gaming currently leading the way in terms of user engagement and income creation. Also, in-app chat can satisfy users' needs for convenient communication, increase brand awareness, increase retention, and provide businesses with complete control over the customer experience.

A new home and license (AGPL) for Synapse and friends

We believe in open source because it encourages innovation, ensures transparency and puts end-users in control. It’s why we created Matrix as an open source project, and ensured a well-defined open governance model around it through the Matrix.org Foundation, to ensure the protocol will always be guided by its original manifesto.

Building transparent leadership and trust from the intranet up

Trust is currency in organizations. At a time when remote work is more common than not, change is the only constant, and retaining talent is a top priority for many employers — transparent leadership is key. Leaders who are transparent stand out. They lead the way for stronger teams, resilient cultures and ongoing success.

Using communications to transform culture at Nissan

Change management is a scary topic — especially when it involves transforming culture. But, you shouldn’t shy away from opportunities to champion change within your organization. We recently had the opportunity to discuss transforming culture with Brian Brockman, VP of Communications for US and Canada at Nissan. In the interview, we unpack several interesting topics and lessons Brian learned while working on the Nissan Next initiative.