Teams | Collaboration | Customer Service | Project Management

A critical update gets lost in an inbox. A key announcement fails to reach half the team. Just like that, communication breaks down, alignment disappears, and your organization moves in different directions. This scenario highlights why your organization needs a centralized internal communication platform.

Yohan Lobo, Senior Industry Solution Manager at M-Files.

Your intranet can boast engaging content and beautiful branding, but it still needs interdepartmental partnerships to succeed. The organizations recognized by this year’s Simpplr Employee Experience Excellence Awards demonstrate how executive commitment, technical expertise, and cross-functional collaboration create intranets that deliver meaningful business results.

Last year, the world experienced 3205 cyberattacks and data breaches, and the biggest attack exposed more than 3 billion user accounts. As organizations step up their cybersecurity efforts, they must also ensure compliance with emerging regulations. Newly implemented laws like the NIS2 (Network and Information Systems Directive) are now focusing not just on external or customer facing protocols and incident management, but also secure internal communication processes and records.

Data-driven decision making is the process of collecting data based on your company’s key performance indicators (KPIs) and transforming that data into actionable insights. This process is a crucial element of modern business strategy. In this article, we’ll discuss the benefits of data-driven decision making and provide tips so you can make informed decisions at work. If there’s a looming decision ahead of you at work, it’s often hard to know which direction to go.

The Techforce Agent helps resolve more than a third of Salesforce's IT support requests instantly, freeing up time for complex troubleshooting.

M-Files is no newcomer to digital technologies. Quite the opposite. "We've been working with machine learning and artificial intelligence for decades. That’s the foundation for why our solution is among the top AI-powered platforms on the market today. It helps businesses of all sizes and across all industries improve information management, compliance, and productivity," says Stig-Arne Ryeng, expert in digitalization and information management at M-Files.