Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

AI in the workplace: Sunrun's communication transformation

Generative AI has changed how Americans communicate at work. No longer just a theory, this content-creating technology now powers daily workflows across industries. From drafting messages to answering employee questions, AI in the workplace is reshaping internal communications and creating new possibilities for employee connection.

72-hour Crisis Response Plan for Cyber Incidents

In a world where resilience defines leadership, how we respond to crises often speaks louder than the crises themselves. When a data breach or other cyber incident occurs, being prepared and equipped to act decisively is critically, and in many cases existentially, important. Failing to act, reacting too slowly, or just responding ineffectively can cause serious, sometimes irreversible damage.

How Asana's AI Studio helps our culinary team work smarter

What do chefs and AI have in common? At Asana, they’re working together to solve a real workplace challenge. Our in-house culinary team was fielding growing requests for nutrition info—and manually calculating every meal wasn’t scalable. With Asana AI Studio, we built a workflow that generates accurate nutrition data automatically, so the team can keep cooking and employees can make informed choices.

Introducing the Atlassian Teamwork Collection | Product Spotlight | Atlassian

Bring your teams and tools together for coordination that leads to remarkable outcomes. See how the Teamwork Collection is key for removing barriers that prevent teams from effectively working together. About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, our products help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.

7 Best Communication Apps for Retail Business

In the retail industry, seamless communication is the key to staying ahead of the competition and delivering exceptional customer service. That’s why communication apps in this industry are like lifesavers. With the rise of retail communication software, businesses can streamline their internal processes and enhance collaboration among team members.

Skype vs Slack with Pros & Cons-Which App is the Winner?

We were pretty happy to use Skype during the last decade. Skype has become synonymous with instant communication, just like Xerox became a term for photocopying. We’d ask people to meet on Skype and add our Skype names to the email signature. It’s also been a key part of our professional lives. But then, in 2013, Slack came along and changed the world of business communication.

Fix these common onboarding challenges to boost productivity

The data doesn’t lie—a good onboarding process leads to happier, more productive employees. But while onboarding can increase retention rates by 82%, only 12% of employees strongly agree that their organization does a great job of onboarding new hires. Creating a smooth onboarding process is challenging, so it’s not surprising that some organizations fall short. But it doesn’t have to be that way.

What's new in Asana | April 2025

Welcome to the April edition of What's New in Asana, Asana's monthly product update. First, edit a rule’s title, controls, and permissions from the rules settings sidebar. Next, add collaborators to help draft status updates before they are published. Finally, define, manage, and share company-specific terminology, acronyms, and technical jargon directly within Asana.