Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Balancing Art & Science: Powerful Leadership Comms with Lisa Colella, Managing Director at CRA

This episode features an interview with Lisa Colella, Managing Director of Strategic Communications & Leadership Advisory at CRA Admired Leadership. With more than 18 years of professional experience, Lisa has worked with clients across agency, consultancy, and in-house settings.

What is Jira Product Discovery? | Atlassian Answered

Product managers face overwhelming challenges today—from validating market needs to balancing stakeholder demands while juggling numerous disconnected tools. Jira Product Discovery is the solution product teams need. About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, our products help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.

Top 7 Mistakes to Avoid When Managing Your Email Address Database

Email marketing is still among a business's most effective means of communication. Your email list is an asset for reaching consumers and prospects. Most companies find a poorly maintained database one of the most difficult things to deal with. You must avoid these common pitfalls to reap better results from your email marketing and campaigns.

Out of Band Communication for Zero Trust Security 2025

Out of band (OOB) communication is a critical security layer that operates independently from primary networks, providing organizations with resilient defense mechanisms against sophisticated cyber threats. This comprehensive guide explores how OOB strengthens zero trust security frameworks by enabling secure authentication, continuous verification, and isolated control channels that remain operational even during network breaches.

A Simple Tutorial on Adding Forms to Your Website Without Coding

Forms are the unsung heroes of each website. They’re the bridge between you and your users, providing easy communication, gathering valuable data, and even turning browsers into buyers. From getting feedback to managing customer leads or making it possible for users to reach out to you with inquiries, forms keep companies in check and responsive. Website forms are crucial in enhancing your site’s interaction and making it more user-friendly.

The Best Form Builder Apps for iOS and Android

Business, surveys, feedback, and data collection – forms make it all possible. But in a world that’s always on the move, who has the time to remain stuck behind a desk? That is where iOS and Android form builder apps step in. These kinds of apps enable you to build and manage forms right from your mobile phone, whether in the office, at a coffee shop, or out in the field. No more waiting till you get back to your desk to collect the information you need!

Don't let your digital tools sabotage the employee experience

This article was originally published on Reworked. Great companies don’t just value the employee experience (EX) — they’re fanatical about it. In the past, this obsession translated into office spaces that resembled adult playgrounds, boasting features like climbing walls and bean bags, baristas serving up artisanal lattes and serene meditation spaces for decompression.

Don't let your digital tools sabotage the employee experience

This article was originally published on Reworked. Great companies don’t just value the employee experience (EX) — they’re fanatical about it. In the past, this obsession translated into office spaces that resembled adult playgrounds, boasting features like climbing walls and bean bags, baristas serving up artisanal lattes and serene meditation spaces for decompression.

Top 8 AI Agent platforms for employee support

Modern enterprise employee support needs three key capabilities: 24/7 availability, consistent service quality, and scalable operations— areas where traditional helpdesks fall short. AI agent platforms have emerged as the definitive solution, succeeding where earlier automation efforts fell short. These platforms allow enterprises to build AI agents that understand context, manage complex workflows autonomously, and continuously learn from each interaction.

12 critical challenges and their solutions for global out of band communication

‍ When your primary communication channels fail, what's your backup plan? If you're running global operations, that question just got a lot more complicated. Out of band communication is more than a backup option. These secondary channels that operate independently from your main network are vital for your global enterprise's mission-critical communication. They're your lifeline when authenticating users during outages or coordinating responses when your primary systems get compromised.