Teams | Collaboration | Customer Service | Project Management

Running a small business is like trying to get a ship through stormy seas. Deadlines crash in like waves, the budget is as tight as the sails, and your crew looks up to you for guidance to get them through it. It’s tough, but there’s a lifeboat: project management software. No matter how rough the waters get, this tool can help streamline tasks, improve communication, and keep you on track.

By the start of 2024, only 33% of employees were engaged in their work and workplace. That is not a statistic but an alarm for the organizations, showing that it is deep and serious on the systemic business issue. Low employee engagement nurtures low productivity, increased turnover, and therefore increased recruitment drives. Disengaged employees cost companies billions every year in lost productivity.

SharePoint is one of the most widely used intranet solutions on the market, with more than 200 million monthly active users. It’s often the default choice for companies that use Microsoft 365 since SharePoint is included in the suite of products. While it’s bundled with Microsoft 365 and appears cost-effective, that doesn’t mean it’s the best option. Many companies are discovering that a SharePoint intranet doesn’t completely meet their needs.

Compliance management software streamlines the process of complying with industry regulations and internal policies by automating tasks like documentation, monitoring, and reporting. Compliance software helps companies avoid costly fines, reduce risks, and maintain a strong reputation by ensuring they consistently meet regulatory requirements with minimal manual effort. Drowning in regulatory paperwork? You're not alone.

As the digital era is growing, customers demand Multi-channel Communication. Consumers are looking for smooth and personalized experiences from email to SMS and social media. Retailers have to optimize communication over each of these channels to remain competitive. A robust multi-channel communication approach leads to higher customer satisfaction and sales, as well as better lifetime value. But coordinating and keeping these channels in sync can be tricky.

Businesses thrive on clear and efficient communication. The need for a centralized, functional system has never been greater. Business communication hubs are online platforms that streamline interactions, keeping teams and clients connected. They integrate multiple tools into one interface for messaging, file sharing, and project collaboration. These hubs eliminate chaos and ensure everyone stays informed.

A 30-60-90 day plan outlines the first 90 days of a new team member’s employment and familiarizes them with company policies, teamwork, and goals. This action plan helps your team members check off essential items as they adjust to their new work environment. In this piece, we’ll outline the key components of a 30-60-90 day plan and explain why having one is beneficial.

At The Work Innovation Summit, top IT leaders from Slack, Zscaler, and Asana shared strategies for adopting AI with intention. Their key advice: experiment carefully, prioritize data governance, and focus on long-term value. This roundup offers insights into building a thoughtful AI roadmap and driving innovation through IT leadership.

On Monday, Matrix.org (a free Matrix public server) started running Matrix Authentication Service (MAS), the next generation authentication system based on OAuth 2.0/OpenID Connect. This is a major leap forward for Element as it means that Element X users on Matrix.org can now finally benefit from all the security and usability benefits of next gen auth, paving the way for QR-code login, 2FA, MFA and more!