Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Survey report: How knowledge workers really feel about AI

From excitement over the latest tools to speculation about job security and debates over potential benefits and risks, we hear a lot about AI from leaders. But despite AI’s omnipresence in the news and at work, we haven’t heard much about what it means for today’s knowledge workers. What have their experiences with AI been like so far, what challenges have they encountered, and how has AI shaped their hopes, worries, and goals for the future?

Autonomous AI agents: Everything you need to know

When ChatGPT launched, it swept people off their feet. Businesses worldwide started to use generative AI to brainstorm ideas, gain deep insights, and generate content at scale. The adoption rate skyrocketed, and companies that understood the value of generative AI scaled their operations manifold. But this was just the beginning.

Effortless User Flow Mapping with Soda Flows in Miro

Easily map user flows in Miro with Soda Flows, the ultimate tool for UX and product teams! Soda Flows automatically captures screenshots of each step as you navigate through a flow, then visualizes them in Miro to analyze user journeys, identify drop-off points, and improve conversions. Whether you're a UX designer, product manager, or developer, Soda Flows helps you analyze user behavior, optimize flows, and enhance the user experience.

Agile visual management: How to stay aligned and efficient as an Agile team

Successful Agile projects rely on clarity and collaboration between team members — so to facilitate planning, execution, and retrospectives, product teams assign roles and responsibilities and use structured Scrum events. Teams also practice Agile visual management, a principle that uses visual tools to further improve Agile workflow efficiencies and alignment. Below, we’ll explore the concept of Agile visual management, and the tools behind it.

Managing Large Attachments in Business Messengers: How to Keep Your iPhone Storage Under Control

Today, most business communication happens through messaging apps. Scheduling meetings, approving edits, and sharing project files - all of this is handled in a single messenger rather than across multiple apps or in-person meetings. But over time, messages and attachments pile up, taking up storage and potentially slowing down your iPhone. To prevent this or fix it if it’s already an issue, you should at least delete attachments you no longer need.

Beat thrash for good: 4 organizational planning challenges and their solutions

Mobilizing an entire organization is hard. Processes often involve many stakeholders and workflows, while teams work in isolation with their own tools and collaboration methods. As a result, trying to execute your business plan can feel like turning a massive tanker ship—slow, clunky, and inefficient. But it doesn’t have to be that way. We’ve taken a deep dive into four common organizational planning challenges so you can arm yourself with the right solutions for each one.