Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

How to apologize for a professional mistake - remotely or in person

Mistakes happen – at work and everywhere else. Everybody makes them. While it’s easy to spiral into self-loathing when you slip up, a mistake isn’t a sign that you’re unskilled. It simply means you’re human. Here’s the even better news: Your mistake doesn’t have to define you, especially if you find the right way to move forward. That starts with a genuine and professional apology.

Corporate Intranet Software: A Comprehensive Guide for Teams

When information is scattered across multiple platforms, it can feel like navigating a maze – complicated, time-consuming, and frustrating. Teams often find themselves wandering through endless corridors of emails, files, and messages, struggling to find what they need. This is where the corporate intranet acts as the guiding Ariadne’s thread, leading employees through the maze and helping them stay on track.

Everything You Need to Know About Open Source Intranet Solutions

Effective internal communication and employee productivity are the foundation for any business achievements. Open-source intranet software has become widely used over recent years as an affordable and malleable technology to manage business procedures. It is becoming ever more popular owing to the increasing demand for enterprises – especially small and medium ones – to adopt alternatives that find an equilibrium between ease and competitiveness.

How to streamline Org Planning with Miro

Planning your organization's structure doesn’t have to be complex! With Miro, you can visually map, edit, and streamline hiring and headcount justification, whether you're working at a local or global scale. Keep stakeholders aligned, collaborate in real-time, and ensure seamless decision-making—all in a secure and interactive space. Watch now and see how Miro can transform your org planning process!

Agentic reasoning: The fuel to agentic AI's decision-making

Today, we are at the cusp of another significant advancement in AI, Agentic AI. Agentic AI is autonomous, self-directed, and goal-oriented. Unlike traditional AI, which waits passively for user prompts, agentic AI can execute multi-step tasks, adapt in real-time, and respond with minimal human intervention. Gartner predicts that by 2028, 33% of enterprise software applications will include Agentic AI, up from less than 1% in 2024, enabling 15% of day-to-day work decisions to be made autonomously.

Goodbye Skype for Business - What's Next?

After years of service, Skype is officially shutting down in May 2025. For many organizations, the first instinct is to switch to Microsoft Teams, but is it truly the best choice? Before making a decision, let’s answer the most common questions businesses are asking about the Skype for Business shutdown and explore the best Skype alternatives for secure, compliant, and flexible communication.

Social Intranet: Modernizing Corporate Communication

When your colleagues are again digging through the depths of the old intranet searching for a lost document, and an important message gets buried in a deluge of useless updates, something’s wrong. Intranet is a lot like that old file cabinet. It’s huge, cluttered with everything, and it appears as if everything’s in its place. But when you need to find something specific, good luck trying to find it.

The Ultimate Guide to Employee Intranet Platforms: Features and the Best Options

Sometimes searching for important information feels like walking through a dusty old archive – endless shelves piled high with folders full of old conversations, project overviews, and to-do lists. A dim light from a flickering lamp does little to help, and that smoldering fuse keeps prodding you that the deadline is looming near. You’re stuck, eager to dig through that one important message with up-to-date revision notes, knowing time is not on your side.